Meredith Hodges

Work History

Texas Roadhouse

12.2022 - Current

Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

The Living Church Of God

08.2020 - Current

Created and implemented standard operating procedures for records handling.
Redacted information as requested when faced with potential privacy violations.
Scanned paper records to transfer to digital filing systems.
Communicated efficiently with individuals concerning record information submitted or missing from files.
Maintained and updated records through dedicated digital database.
Assisted with typing, data entry and answering incoming calls as required.
Followed confidentially regulations to maintain privacy.
Checked daily incoming paperwork and documents and made copies before filing.
Distributed mail, interoffice correspondence and faxes to correct personnel within facility.

Chick-fil-A

12.2019 - 08.2020

Kept work areas clean, organized and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Continuously checked products for quality assurance according to strict guidelines.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.

Greater Kansas City YMCA

04.2019 - 11.2019

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Maintained rescue equipment by conducting inspections and completing basic repairs.
Detailed factors such as weather, incidents and aid rendered in daily reports to management.
Performed lifesaving measures during incidents until paramedics arrived on scene.
Sampled pool water to check chemical levels prior to starting swimming instruction.
Attentively monitored swimmers to identify distress.
Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
Gave private lessons to special needs students and taught floating techniques and treading water.
Tracked students' progress and gave constructive feedback for skills requiring improvement.
Shared tips with patrons on swimming techniques and strength training.
Reminded students to practice swimming strokes to develop their skills and improve technique.