Meredith Justice
Fort Collins,CO
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care. Positive and upbeat team player with good interpersonal skills and time management abilities. Demonstrates attention to detail with accuracy of medical records and has good communication with clinical staff.
Overview
1
1
year of professional experience
Work History
Patient Access Specialist
UCHealth Heart & Vascular Clinic
Fort Collins , CO
2023.03 - 2024.05
- Greets patients on the telephone; answered inquiries, provided directions and instructions.
- Assists with scheduling appointments, pre-registration activities, verifying demographics and insurance information.
- Maintains patient confidentiality adhering to HIPAA guidelines
- Provides exceptional customer service, addressing patient concerns promptly and professionally
- Handles sensitive situations involving distressed patients with empathy while maintaining professionalism
Education
Bachelor of Science - Dietetics
Bradley University
Peoria, IL2001-05
Skills
- Good communication and organizational skills
- HIPAA compliance
- Documentation accuracy
- Professionalism and ethics
- Healthcare software knowledge
Timeline
Patient Access Specialist
UCHealth Heart & Vascular Clinic
2023.03 - 2024.05
Bachelor of Science - Dietetics
Bradley University
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