Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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MEREDITH LARTER

OCALA,UNITED STATES

Summary

Server, bartender, and customer service professional with over 6 years of experience in delivering exceptional guest satisfaction and loyalty. Adept at managing bar operations and increasing sales through effective upselling and promotions, while leveraging strong team leadership and conflict resolution skills to improve service speed and maintain high satisfaction levels. Committed to creating a welcoming atmosphere and resolving customer complaints promptly, consistently earning positive feedback from patrons.

Overview

15
15
years of professional experience

Work History

Server

Palmer Legends Country Club
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

CITY CARRIER- 204B CUSTOMER SERVICE SUPERVISOR

USPS
03.2022 - Current
  • Lead city carrier operations, supervise customer service team.
  • Implement efficient delivery strategies, resolve complex issues, ensure compliance with postal regulations.
  • Optimize route planning, reducing delivery times.
  • Mentor new carriers, improving team performance.
  • Manage customer inquiries, enhancing satisfaction rates.
  • Foster teamwork among carriers and supervisors.
  • Coordinate with other departments to resolve cross-functional challenges.
  • Promote open communication channels.
  • Streamline delivery processes, resulting in measurable time savings.
  • Implement customer service initiatives leading to notable satisfaction improvements.

BOOKKEEPER, INVENTORY ANALYST, CUSTOMER SERVICE SUPERVISOR

Osborne's Farm & Garden Center
05.2014 - 06.2021
  • Optimized inventory management, reducing stockouts and overstock situations.
  • Implemented data-driven forecasting methods, enhancing supply chain efficiency.
  • Conducted meticulous financial audits, ensuring compliance and accuracy.
  • Implemented rigorous quality control measures in inventory management, minimizing errors.
  • Revamped customer service protocols, leading to measurable improvements in satisfaction scores and repeat business.
  • Fostered strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of high-demand products.

SERVER/BARTENDER/CUSTOMER SERVICE

Tilton Inn, Onion's restaurant & Pub
03.2010 - 09.2016
  • Provided efficient customer service, enhancing guest satisfaction and loyalty.
  • Managed bar operations, increasing sales through upselling and promotions.
  • Collaborated with team to improve service speed, reducing wait times significantly.
  • Resolved customer complaints promptly, maintaining high satisfaction levels.
  • Delivered exceptional customer service, managed complex orders, and maintained a welcoming atmosphere. Consistently received positive feedback from patrons.

Education

ASSOCIATES - Agriculture and animal science

NHTI-Concord's Community College
Concord, NH
05.1998

Skills

  • Team Leadership
  • Time Management
  • Conflict Resolution
  • Menu Development
  • Professional appearance

Personal Information

Title: Server/Bartender/customer service

Timeline

Server

Palmer Legends Country Club
02.2025 - Current

CITY CARRIER- 204B CUSTOMER SERVICE SUPERVISOR

USPS
03.2022 - Current

BOOKKEEPER, INVENTORY ANALYST, CUSTOMER SERVICE SUPERVISOR

Osborne's Farm & Garden Center
05.2014 - 06.2021

SERVER/BARTENDER/CUSTOMER SERVICE

Tilton Inn, Onion's restaurant & Pub
03.2010 - 09.2016

ASSOCIATES - Agriculture and animal science

NHTI-Concord's Community College

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