Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meredith Luongo

Apache Junction ,AZ

Summary

Dynamic and customer-focused professional with experience in many different positions, excelling in product education and customer engagement. Proven ability to build loyalty through tailored recommendations and effective communication. Skilled in POS operation and inventory management, and fostering a welcoming atmosphere that enhances the guests experience. Committed to maintaining cleanliness and hygiene standards and to be a role model in all aspects of the workplace.

Overview

9
9
years of professional experience

Work History

Budtender

Trubliss Organics
02.2021 - Current
  • Assisted customers with product selection, providing tailored recommendations based on individual preferences.
  • Maintained cleanliness and organization of sales floor, ensuring a welcoming environment for customers.
  • Educated customers on product effects and usage, enhancing overall shopping experience.
  • Managed inventory levels, ensuring availability of popular products through effective stock rotation.
  • Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
  • Participated in training sessions to learn about cannabis strains, products, and compliance regulations.
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

Server

Buffalo Wild Wings
08.2017 - 01.2021
  • Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Managed food and beverage orders efficiently, minimizing wait times during peak hours.
  • Trained new staff on menu knowledge and service protocols to enhance team performance.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Resolved customer complaints promptly, fostering positive relationships with repeat guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Associate

Einsteins Bros Bagels
05.2016 - 08.2019
  • Participated in ongoing training programs to stay current on industry trends, products, and best practices in food sales.
  • Implemented health and food safety protocols for food sales and production environments.
  • Managed daily production of baked goods, ensuring quality and consistency in all products.
  • Trained and mentored junior bakers on techniques, safety standards, and equipment operation.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Bartender

Ghett’yo Taco
01.2016 - 08.2018
  • Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction and loyalty.
  • Managed food and beverage orders efficiently, ensuring accuracy and timely delivery to guests.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Contributed to inventory management by monitoring stock levels.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

Chandler High School
Chandler, AZ
05.2018

Skills

  • Supporting medical patients
  • Product merchandising
  • Patience and empathy
  • Customer education
  • Counting money
  • Packaging products
  • Cleanliness and hygiene
  • Maintaining security
  • Promotions and discounts
  • POS system operation
  • Maintaining confidentiality
  • Cannabis strain identification
  • Team cooperation
  • Creative thinking
  • Building customer loyalty
  • Friendly and helpful
  • Goal driven
  • Ability to lift 40 pounds
  • Staff support
  • Engaging with diverse customers
  • Positive customer engagement

Timeline

Budtender

Trubliss Organics
02.2021 - Current

Server

Buffalo Wild Wings
08.2017 - 01.2021

Sales Associate

Einsteins Bros Bagels
05.2016 - 08.2019

Server/Bartender

Ghett’yo Taco
01.2016 - 08.2018

Chandler High School

Similar Profiles

CREATE PROFILE