Dynamic and results-driven professional with over 7 years of experience in customer service, administrative coordination, and sales support across diverse sectors, including healthcare, childcare, and hospitality. Expertise includes front desk operations, documentation management, customer relations, and outreach marketing, complemented by a proven track record in enhancing sales through effective cold calling, lead generation, and event promotion. Recognized for adaptability and strong problem-solving skills, recent contributions as a Backup Production Lead at Medtronic focused on quality control and team training. Currently pursuing a Business Administration degree and a Certificate in Entrepreneurship at Grand Rapids Community College while seeking opportunities to leverage extensive skills in customer service and administrative roles to drive organizational success.