Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meredith Mariani

Rittman,USA

Summary



Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.

Overview

23
23
years of professional experience

Work History

Medical Receptionist

The Gastroenterology Group
02.2024 - Current
  • Responsible for various aspects of patient care from appointment check- in to appointment check-out. Duties include verifying patient insurance information, collecting co-pays and payments for services rendered, managing accurate electronic medical records (EMR), responding to patient inquiries regarding appointment availability, procedure scheduling, insurance usage, maintaining confidential patient information according to HIPAA regulations, and administrative support such as filing documents, scanning records into EMR system, and managing incoming/outgoing mail.

Front Desk Specialist

ReNew Counseling Ministries
01.2022 - 01.2024
  • Duties include checking clients in, taking payments, scheduling clients, answering the phone, general upkeep of the office, changing clinicians schedules, approving appointment request, canceling clients when clinicians are out, and any other task needed to ensure a smooth running office. I also train new employees and determine supply orders. I created a Front Desk manual to secure accurate training.

Administrative Assistant

Lifescape Health
04.2021 - 01.2022
  • As a administrative assistant, my duties include answering a multi-line phone system, delivering messages to staff, checking patients in, verifying patient information, accepting payment, scheduling and canceling appointments, and reviewing patient balances. I also help with transferring patients to other providers and ordering supplies.

Front Desk Coordinator

Emerge Ministries
02.2017 - 04.2021
  • I am part of a team that serves both clients and clinicians. We greet, check-in, schedule, and receive payment from clients. We arrange clinician's schedules when needed. We answer phones, distribute faxes, and respond to various records requests. We are to create a peaceful atmosphere so clients may have a peaceful session.
  • As front desk coordinator, I am also responsible for supply ordering, scheduling, personnel reviews, and medical records.

Case Assistant

Summacare Management Services Organization
01.2013 - 01.2016
  • As a case assistant, my primary function is to create new medical and pharmaceutical authorizations from faxes. Other responsibilities include helping nurses with non-clinical research for various authorizations so claims payment is accurate and quick, entering discharge dates, closing approved authorizations, verifying authorization information in a timely manner, complete assigned online training, and to promote and maintain open communication between staff.

Catering Worker

Robert J Events and Catering
01.2003 - 01.2015
  • With this company, I am cross-trained to work as a server, kitchen worker, and an event supervisor. As an event supervisor, my primary goal was to ensure a smooth experience for the client. I was responsible for decorating, staffing, food timing, and any other facet that would make the client happy. My serving duties include setting up and serving food at various events including sit-down dinners, buffet style dinners, weddings, out door arenas and specialty venues. As a kitchen worker, I deliver corporate lunches and pull supplies for upcoming events. I do food prep, portion control, plate up, and wash dishes. I follow state guidelines for sanitation and food safety before, during, and after an event.

Information Puller

Amourgis & Associates
01.2012 - 01.2013
  • My primary duty is to retrieve crash information from various websites and accurately enter the information into Needles (case management database) in a timely manner. I am to ensure the creation and mailing advertising letters to prospective clients. I help with answering multi-line phone system, doing client intakes, and making attorney appointments.

Catering Assistant

Blossom Music Center
01.2006 - 01.2013
  • As a catering assistant I am responsible for every aspect of customer service for a multitude of performing artists when they appear at the venue. I am to assure they are happy before, during, and after their performance. These duties include readying the dressing rooms for performing artists and visiting personnel, running errands for production managers and shopping for supplies for visiting chefs.

Office Assistant

Devoted Care, LTD
01.2010 - 01.2011
  • In this position, I provide support so the director is able carry out her job with ease. Duties I am accountable for include but aren't limited to, answering phones, recruiting new hires, faxing, copying, filing, handling of personnel files, running errands, etc. I am to know, find and/or prepare documentation when requested by administration. I help coordinate training, shadowing, and the appropriate paperwork needed for state compliance. I monitor/purchase office supplies and maintain a personable office environment. I assist home managers with necessary documentation and house supplies. I compile statistical information for administration and provide assistance when requested.

administrative/secretarial substitute

Cuyahoga Falls School District
01.2008 - 01.2010
  • As an administrative/secretarial substitute, I assure completed work and the methods used are technically accurate and in compliance with established methods and procedures to comply with Ohio Revised Code, Section 3319.11 and reports dealing with treatment of students. I control, analyze, reconcile and maintain documents and data. I enter student information into the DASL (student database) automated system. I reconcile student accounts and resolve errors on documents posted to enable the release of grades and transcripts. I utilize Microsoft Office and Corel PSP (graphics creator) to generate reports for the principals and teachers.
  • As food service substitute, I cover various food service positions during times of vacation, leave, and/or sickness. I comply with food safety guidelines and sanitation procedures set by the school district, the state of Ohio, and the USDA. I help to ensure sufficient quantities are prepared for the day. I do food prep, cook, portion control, and wash dishes.

Room Manager

Jerry Shaw
01.2005 - 01.2010
  • In this position my duty is to supervise the daycare/babysitting facility with the responsibility of the entire operation of the daycare/babysitting facility. Responsibilities include the supervision of six to eight employees based on staffing needs. I handle the scheduling, monthly reports, maintaining shift coverage and client safety. Seeing a need, I created an Employee Handbook for this area. Additionally, I work the Fitness Desk as needed where I greet and check in members, answer the phone and transfer calls. I employ the CSI (client database and tracking system) automated system to answer membership questions.

Education

High school diploma -

East Carolina University
Greenville, NC
01.1985

High school diploma - undefined

Ashbrook High School
Gastonia, NC
01.1983

Skills

  • Database administration
  • Customer Service
  • Leadership
  • Typing
  • Time management
  • Medical office experience
  • Administrative experience
  • Office experience
  • Clerical experience
  • EMR systems
  • Supervising experience
  • Microsoft Office
  • ICD-10
  • Documentation review
  • Patient service
  • Multi-line phone systems
  • Computer skills
  • Communication skills
  • Multi-Line Phone System
  • Phone etiquette
  • Office management
  • Medical records
  • Fax
  • Organizational skills
  • Appointment scheduling
  • Front desk operations

Timeline

Medical Receptionist

The Gastroenterology Group
02.2024 - Current

Front Desk Specialist

ReNew Counseling Ministries
01.2022 - 01.2024

Administrative Assistant

Lifescape Health
04.2021 - 01.2022

Front Desk Coordinator

Emerge Ministries
02.2017 - 04.2021

Case Assistant

Summacare Management Services Organization
01.2013 - 01.2016

Information Puller

Amourgis & Associates
01.2012 - 01.2013

Office Assistant

Devoted Care, LTD
01.2010 - 01.2011

administrative/secretarial substitute

Cuyahoga Falls School District
01.2008 - 01.2010

Catering Assistant

Blossom Music Center
01.2006 - 01.2013

Room Manager

Jerry Shaw
01.2005 - 01.2010

Catering Worker

Robert J Events and Catering
01.2003 - 01.2015

High school diploma - undefined

Ashbrook High School

High school diploma -

East Carolina University

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