Summary
Overview
Work History
Education
Skills
PCT Certification
Timeline
Generic

Meredith Morris

Monroe,GA

Summary

Excelled in HIPAA compliance and utilized Epic Software proficiently, demonstrating a blend of technical understanding and empathetic patient care. Focused patient care professional accustomed to prioritizing and delivering basic patient care.

Overview

5
5
years of professional experience

Work History

Finance Administrative Executive

EnterOne
09.2023 - Current
  • Improved financial reporting accuracy by streamlining data collection and analysis processes.
  • Maintained strong relationships with partners to ensure favorable terms during periods of negotiations.
  • Optimized cash flow management with meticulous invoice tracking, payment processing, and vendor negotiations.
  • Delivered streamlined monthly closings, thereby reducing time spent on reconciliations while maintaining accuracy levels.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Front Office

Piedmont Physician Monroe PRN
03.2023 - 02.2024
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Used EPIC to schedule patients for routine and complex procedures.
  • Checked patient insurance, and health history to keep information current. Verifying and updating Medicare, supplemental plans, private plans, Tri-Care, etc.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained a high level of professionalism while addressing guest inquiries and resolving complaints.

Patient Resolution Specialist

Athens Orthopedic Clinic
08.2019 - 01.2022
  • Demonstrated changes in office policies or procedures as needed to enhance patient satisfaction by 53%. Developing a detailed customer service rating log & filling system to reduce admin inconsistencies by 40%.
  • Ensured smooth daily operations, collaborating with team members to address any issues that arose during office hours.
  • Increased privacy compliance by strictly adhering to HIPAA regulations when handling sensitive patient information both digitally and physically.
  • Facilitated communication between medical providers and patients by acting as a liaison regarding test results or follow-up care instructions.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
  • Provided compassionate support to patients during check-in/check-out processes, creating a welcoming atmosphere.
  • Collaborated with other medical staff on special projects or initiatives designed to improve overall practice operations.

Patient Care Technician

Piedmont Newton Hospital
04.2019 - 11.2021
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Collected and transported specimens to prepare for lab testing.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Documented patient information with in the EPIC .
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

Certification - Patient Care Technician

Premier Medical Careers
Conyers
03.2012

Skills

  • HIPAA Compliance

  • Patient Scheduling

  • Patient Registration

  • Insurance Verification

  • Epic Software Proficiency

  • Vital signs monitoring

  • Basic Life Support

  • Accounts Receivable

  • Accounts Payable

  • QuickBooks proficiency

PCT Certification

Exam renewal July 2024

Timeline

Finance Administrative Executive

EnterOne
09.2023 - Current

Front Office

Piedmont Physician Monroe PRN
03.2023 - 02.2024

Patient Resolution Specialist

Athens Orthopedic Clinic
08.2019 - 01.2022

Patient Care Technician

Piedmont Newton Hospital
04.2019 - 11.2021

Certification - Patient Care Technician

Premier Medical Careers

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Meredith Morris