Versatile employee with background in ensuring organizational adherence to industry laws and regulations. Strengths include strong ethical judgment, exceptional problem-solving skills, and ability to manage multiple projects simultaneously while maintaining high standards of performance.
Overview
9
9
years of professional experience
Work History
Cosmetologist
Busch Funeral Homes
Parma, OH
12.2021 - Current
Independent cosmetology contractor providing services as requested by the funeral home directors and families.
Maintain a professional environment, and treat all clients with dignity and respect.
Provide services promptly to meet deadlines.
Safety/Compliance Administrator
Bessemer Management
Valley View, OH
12.2022 - 12.2024
Updated and maintained a detailed database for drivers, vehicles, compliance activities, and corrective actions.
Audited log books and compliance documents to determine if drivers had complied with Hours-of-Service rules and DOT regulations, and educated drivers to prevent reoccurrence.
Reviewed all driver documents, including inspections, registrations, licenses, endorsements, and medical certification cards, to verify that the driver and vehicle are in DOT compliance
Coordinated effectively with terminals and drivers daily to ensure a timely retrieval of all required documentation, address any concerns regarding the compliance of the drivers and vehicles, and educate on any changes or requirements needing to be met.
Created weekly reports of documents needed for drivers and vehicles, and presented them twice a week, with a summary of approaching deadlines.
Scanned and uploaded all documents into the database for easy access.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Stylist & Key Holder
Lady Jane's Haircuts For Men
Parma Heights, Ohio
08.2016 - 12.2022
Built a strong and lasting rapport with clients through the consistent delivery of requested services and exceptional results.
Keyholder responsibilities include opening and closing the business, as well as recording and paying all employees daily.
Close out all computer receipts, and document fiscal records.
Settle the daily financial batch of credit card receipts with 100% accuracy.
Worked at the reception desk, receiving phone calls, scheduling appointments, and processing payments in the database.
Recorded notes for future reference about customer preferences and services delivered.
Suggested upgraded services when applicable.
High customer satisfaction rate to ensure repeat business.
Increased product sales by analyzing customer needs and recommending courses of action to boost sales.
Multi-Craft Maintenance Technician at A.o. Smith Funeral Homes, Inc. Funeral HomeMulti-Craft Maintenance Technician at A.o. Smith Funeral Homes, Inc. Funeral Home