Meredith Peterson
Walled Lake,MI
Summary
Dynamic professional with a proven track record at Peterson Wedding Photography & Videography, excelling in customer service and creative vision. Leveraged critical thinking and tech-savvy skills to enhance client satisfaction and streamline operations. Demonstrated exceptional attention to detail and staff training acumen, significantly improving project outcomes and operational efficiency. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
21
21
years of professional experience
Work History
Wedding Photographer/Assistant Wedding Photographer
Peterson Wedding Photography & Videography
Southwest MI And Northeast OH
08.2003 - Current
- Provided exceptional customer service throughout the entire planning process, from initial consultation to final product delivery.
- Developed customized photography packages tailored to meet the unique requirements of each couple.
- Enhanced client satisfaction with attentiveness to their specific needs and preferences in wedding photography.
- Delivered high-quality edited images for clients, showcasing their special day through a personalized photo album.
- Collaborated with other wedding vendors such as planners, florists, and venue coordinators to ensure smooth event operations.
- Captured memorable moments by utilizing advanced photography techniques and equipment.
- Established trust with clients by consistently being punctual and prepared, ensuring seamless wedding day coverage.
Key Holder/Lead Guest Service Representative/Guest Service Representative
Visions Spa Salon
Novi, MI
03.2016 - 07.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Sales Associate
DSW
Novi, MI
01.2012 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Pet Care Technician/Reservation Specialist
Halliday's Pet Resort & Day Care
Canton, MI
02.2008 - 12.2011
- Increased client satisfaction by effectively communicating progress updates regarding their pets'' health and wellbeing.
- Enhanced pet health by conducting thorough wellness checks and administering necessary vaccinations.
- Fostered a safe environment for both staff and animals by adhering to workplace safety guidelines, promptly addressing any hazards or potential risks that arose.
- Managed inventory of supplies such as medications, food, and grooming tools to maintain adequate stock levels for seamless operation.
- Maintained accurate records of each animal''s health history, treatments, and vaccinations for future reference in providing comprehensive care.
- Identified potential health issues early on through careful observation of animal behavior changes or abnormal physical symptoms, promptly reporting findings to supervisors or veterinary professionals when necessary.
- Supported the care of animals with special needs by devising tailored plans that included specific dietary requirements, medications, and daily routines.
Education
Bachelor of Arts - Psychology
Ashford University
Clinton, IA01.2010
Skills
- Creative vision
- Customer Service
- Critical Thinking
- Payment Processing
- Professional telephone demeanor
- Scheduling
- Administrative Support
- Tech-Savvy
Timeline
Key Holder/Lead Guest Service Representative/Guest Service Representative
Visions Spa Salon
03.2016 - 07.2024
Sales Associate
DSW
01.2012 - 03.2016
Pet Care Technician/Reservation Specialist
Halliday's Pet Resort & Day Care
02.2008 - 12.2011
Wedding Photographer/Assistant Wedding Photographer
Peterson Wedding Photography & Videography
08.2003 - Current
Bachelor of Arts - Psychology
Ashford University