Meredith Pigg
Hattiesburg,MS
Summary
Candidate with a successful management background; which includes outside and inside sales experience, personnel development, and conflict management. Dedicated professional well-versed in communication and team building, knowledgeable in medical terminology, scheduling, and proficient utilization of Epic database. Ambitious and energetic leader with an exceptional work ethic who is eager to learn and to assume increased levels of responsibility within the organization. Passionate job seeker with strong organizational skills eager to secure an Epic Analyst position.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Hattiesburg Clinic
2012.08 - 2014.05
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining organized schedules and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring seamless transitions and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assistant Sales Operations
Verizon Wireless
2005.05 - 2009.11
- Responsible for daily branch deposits from all employee payment transactions.
- Responsible for all incoming and outgoing inventory of store.
- Led detailed discussions explaining new products and plans to customers.
- Responsible for gaining and maintaining knowledge of wireless technology.
- Responsible for training new employees.
- Responsible for meeting monthly sales quotas.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Recovery Specialist
Regions Mortgage
2005.02 - 2005.04
- Collections on charged off mortgage loans.
- Negotiated payment arrangements with customers, resulting in increased revenue and reduced delinquencies.
Management Assistant
Enterprise Leasing Company
2003.08 - 2005.01
- Led Southeast Region in Damage and Liability Insurance Sales.
- Achieved status as Top producer for Fourth Quarter of 2004.
- Established major Commercial Accounts with University of Southern Mississippi and Camp Shelby.
- Conducted sales visits with clients throughout the Hattiesburg market.
- Progressed through one-year managerial trainee program in six-months.
- Managed accounts receivable through a 30-60-90 day follow-up process.
- Handled branch cash and payment transactions.
- Trained new employees, all of which have excelled within their designated branches.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Education
Diagnostic Medical Sonography -
Jones County Junior College
Ellisville, MS08.2012
BS - Education & Psychology
University of Southern Mississippi
Hattiesburg, MS08.2003
Skills
- Epic Database
- Medical Terminology Knowledge
- Electronic Health Records
- Patient Scheduling
- Medical Billing and Coding
- Clinical Documentation
- Procedure Assistance
- MS Word
- PowerPoint
- Windows + WordPerfect
- MS-Access
- MS Excel
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Organization and Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Problem Resolution
- Active Listening
- Critical Thinking
- Excellent Communication
References
Available on request
Timeline
Certified Medical Assistant
Hattiesburg Clinic
2012.08 - 2014.05
Assistant Sales Operations
Verizon Wireless
2005.05 - 2009.11
Recovery Specialist
Regions Mortgage
2005.02 - 2005.04
Management Assistant
Enterprise Leasing Company
2003.08 - 2005.01
Diagnostic Medical Sonography -
Jones County Junior College
BS - Education & Psychology
University of Southern Mississippi
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