Summary
Overview
Work History
Education
Skills
SPECIAL PROJECTS
Timeline
Generic

MEREDITH RHODES

Summary

Dynamic professional with extensive experience in operational management, team leadership, and exceptional customer service. Proven ability to leverage strategic planning and effective problem-solving skills to optimize store efficiency and drive performance. Consistently achieves sales targets while maintaining rigorous standards in store presentation, fostering an engaging shopping environment that enhances customer satisfaction. Committed to continuous improvement and cultivating a motivated team dedicated to excellence.

Overview

25
25
years of professional experience

Work History

Store Manager

Tractor Supply
07.2019 - 01.2025
  • I have held 3 positions within Tractor Supply, Team Lead, Assistant Manager and my current position as Store Manager. Primary duties include team building, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Provide legendary Customer Service by ensuring every customer is greeted, asking a series of questions to ensure the customer gets the correct product then recommend a products to compliment the item they are purchasing, and making sure they feel appreciated for their business. Ensure that everyone from customer to team member feels welcome and appreciated. Schedule, organize, and plan daily activities for team members. Communicate all company information on policies, directives, and processes. I am an effective listener. I will come to a plan that will be acceptable by all involved, from team member to customer. I am accountable for sales and profit. I manage the daily flow of inventory to ensure adequate product availability. I can read the planograms and set displays. I enjoy being able to set and reset entire aisles, endcaps, and organize things. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
  • Some of the paperwork I do is daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, POs reports, payroll analysis and budget review. I conduct team member evaluations and corrective actions if needed. Manage price changes. work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager

Dollar Tree
02.2015 - 01.2019
  • Managed the store with emphasis on recruiting, hiring, training and developing store associates in operations and merchandising.
  • Performed all opening and closing procedures. Implemented operational and merchandising direction that is communicated from the Store Support Center. Maintained a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting and positive shopping experience.
  • Creative problem solving in the areas of: Development, Maximizing Sales Potential, Controlling Expense and Shrink, Merchandise Display, Store Signage Placement
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Studio Manager

PictureMe Portrait Studios
01.2012 - 01.2013
  • Responsible for the day-to-day operations of a photography studio, including the creative, administrative, and technical aspects:
  • Hired, trained, and developed new photographers, as well as provided feedback and set goals for the team. Created and managed the studio's budget, ensured that projects goals were met in a timely manner and adhered to the budget. Ensured that equipment was well-maintained and up-to-date. Monitored workflow to ensure efficiently and implemented a cost-effective photography process. Oversaw, produced, and executed photography shoots, and assisted other photographers during shoots. Maintained a photo library for clients to browse and to order prints. Ensured that all forms, administrative supplies, and studio literature are stocked and visible.
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.

Assistant Manager

Family Dollar
01.2009 - 01.2010
  • Listened to customer and employee comments and concerns and came to an agreement that provided a positive experience. Ensured the store was maintained, well stocked, and merchandised. At the direction of the Store Manager, supervised, trained, and developed Store Associates on operating practices and procedures.
  • Assisted in unloading all merchandise from delivery truck, organized merchandise, and transferred merchandise from stockroom to store. Assisted Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.
  • Supported Store Manager in loss prevention efforts. Assumed certain management responsibilities in absence of Store Manager.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Operations Manager

The Mens Wearhouse
01.2007 - 01.2009
  • Essential Duties - Understood and executed the tuxedo rental operations. Trained, coached, and supported other store employees on all tuxedo operations. Ensuring daily audits were completed. Ensured all measurements were correct. Set up meeting with local schools for their tuxedo needs. Donated fifty tuxedos for prom and homecoming. Won Operations Manager of the Year in 2008 for best sales and inventory.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Assistant Manager

Wal-Mart
01.2005 - 01.2007
  • Scheduled adequately according to peak times in the business. Ordered merchandise for purchase this includes trying to get a specialty item if needed. I managed thirty-six associates to include three department managers and one support manager. I assisted in building for future salaried members of management. Participated in district ideas for the store and the areas I manage to better help our customer clientele. Assisted in safety walks by touring the store looking for things that could be a hazard for associates and customers. Drove sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. Enforced and provided direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards. Ensured compliance with Company policies and procedures by holding hourly Associates accountable. Analyzed and interpreted reports, implemented and monitored asset protection and safety controls. Maintained quality assurance standards, oversaw safety and operational reviews, developed and implemented action plans to correct deficiencies, and provided direction and guidance on executing Company programs and strategic initiatives. Provided supervision and development opportunities for hourly Associates in assigned area hiring, trained, mentored, assigned duties, evaluated performance, provided recognition, and ensured diversity awareness.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Department Manager

Wal-Mart
01.2002 - 01.2005
  • Essential Functions were to continuously plan/supervise/evaluate hourly associates, operations, merchandise orders, and financial areas within the department. Prepared and maintained routine paperwork in a file plan and distributed to upper management. Mentored associates using best practices, taught required duties, supervised and communicated with hourly associates efficiently and effectively. Built displays to merchandise new products. Listened to customers' comments and concerns and came up with a suitable agreement for everyone to be happy. Utilized the SMART system to order products based on the needs of the customer.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

Deli Sales Associate

Wal-Mart
01.2000 - 01.2002
  • Resolved customer concerns and demonstrated good customer service. Stalked merchandise and front faced items on shelves for a better customer experience. Filled made-to-order requests for customers. Used deep fryers for hot food requests. Followed all state, local and federal OSHA and FDA laws for the preparation of food and cleaning of the deli.
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Collaborated with team members to ensure smooth operations during peak hours and special events.

Education

High School Diploma -

Midwest City High School
Midwest City, Ok
05-1992

Skills

  • Customer service expertise
  • Development itinerary coordination
  • Process optimization
  • Flexible problem-solving
  • Budget oversight
  • Product expertise
  • Effective communication
  • Proficient in managing multiple tasks
  • Team leadership
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

SPECIAL PROJECTS

I coordinate and conduct special sales events that involve the community. Make donations to the local animal shelter, several rescues, and a shavings donation to the 4H kids in Emporia and surrounding areas.

Timeline

Store Manager

Tractor Supply
07.2019 - 01.2025

Store Manager

Dollar Tree
02.2015 - 01.2019

Studio Manager

PictureMe Portrait Studios
01.2012 - 01.2013

Assistant Manager

Family Dollar
01.2009 - 01.2010

Operations Manager

The Mens Wearhouse
01.2007 - 01.2009

Assistant Manager

Wal-Mart
01.2005 - 01.2007

Department Manager

Wal-Mart
01.2002 - 01.2005

Deli Sales Associate

Wal-Mart
01.2000 - 01.2002

High School Diploma -

Midwest City High School

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