Meredith Sellers
Birmingham,AL
Summary
Tech-savvy Lead Assistant Strong written and verbal communication and interpersonal skills. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy. Easily adapt to changing priorities with focus and diligence.
Overview
8
8
years of professional experience
Work History
Lead Assistant Manager
Rack Room Shoes
11.2019 - 01.2024
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Fostered an atmosphere of teamwork among employees through effective communication strategies that encouraged collaboration toward shared goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cashier Team Lead
Academy
07.2018 - 06.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Set up new sales displays each week with fresh merchandise.
- Communicated with customers and team members to solve problems.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
Lead Assistant Manager
Zaxbys
09.2015 - 07.2018
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coordinated daily operations for optimal results, ensuring smooth workflow and customer satisfaction.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, ALBachelor of Science - Biology
Tuskegee University
Tuskegee, ALSkills
- Project Planning
- Professional and Courteous
- Goal Setting
- Customer Service
- Hiring and Training
- Retail Operations Management
- Product and service knowledge
- Performance Tracking and Evaluation
- Problem Resolution
- Teamwork and Collaboration
Timeline
Lead Assistant Manager
Rack Room Shoes
11.2019 - 01.2024
Cashier Team Lead
Academy
07.2018 - 06.2019
Lead Assistant Manager
Zaxbys
09.2015 - 07.2018
High School Diploma -
Pleasant Grove High School
Bachelor of Science - Biology
Tuskegee University