Conscientious professional with extensive experience advocating for social and economic well-being of individuals in a skilled nursing environment. Skilled at providing guidance, support and assistance for residents and families. Strong communication skills, leading by example with compassion and a willingness to serve others. Committed to fostering a climate, policies, and routines that enable residents to maximize their individuality, independence, and dignity. Focused on providing residents with the highest practical level of physical, metal, psychosocial well-being and quality of life.
Overview
13
13
years of professional experience
Work History
Director of Social Services
Ramona Rehabilitation And Post Acute Care
Hemet, United States
08.2011 - Current
Establish preliminary and comprehensive assessment for social service needs.
Prepare Social Services Department for annual survey.
Prepare and collaborate to present a plan of correct after annual survey.
Ensure that residents, families, and staff interviews are conducted for completion of relevant MDS sections and care area assessments in accordance with current regulations.
Recruit, interview, select, supervise, and evaluate Social Services staff.
Collaborate with department managers to correct and improve resident services.
Developed department policies and procedures adhering to quality and performance measures.
Attend education opportunities and create in-service training alliances to meet mission of organization.
Construct short- and long-term planning to improve resident programs.
Independently research best practices and navigate regulations in order to assist with development of facility policies and procedures.
Team oriented and effective at identifying critical moments when support is needed.
Ability to remain calm during stressful and difficult situations.
Education
Associate of Science - Business Education Technology
Victor Valley College
Victorville, CA
05.2004
Skills
Policy Analysis
Knowledgeable of State and Federal Regulations
Patient Advocacy
Developing and Collaboration with Community-Based Providers
Written and Verbal Communication
Care Plan Coordinator
Patient Centered Assessments
Problem Solving Expert
Mentoring and Managing
Finding Solutions for Psychosocial Concerns
Maintain Confidentiality
Collaborating with Interdisciplinary Team
Timeline
Director of Social Services
Ramona Rehabilitation And Post Acute Care
08.2011 - Current
Associate of Science - Business Education Technology