Meredith Sprague
Marietta
Summary
Detail-oriented professional with a solid background in project and inventory management. Known for exceptional leadership and problem-solving skills, contributing to enhanced operational efficiency and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Owner/Operator
Duffy's Designs
Marietta
01.2017 - 04.2025
- Managed daily operations and logistics for custom design projects.
- Organized inventory management and procurement for design supplies and materials.
- Trained staff on best practices for customer service and product knowledge.
- Maintained financial records and budget tracking for business sustainability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created custom logos and artwork tailored to client specifications.
- Designed and produced custom apparel and items featuring unique artwork and logos for clients.
Owner/Shop Owner
Focus Boutique
Marietta
04.2012 - 11.2016
- Managed daily operations and inventory for a high-end boutique.
- Curated product selections based on current fashion trends and customer preferences.
- Trained staff on customer service techniques and boutique policies.
- Organized in-store events to attract new customers and foster community relations.
- Handled customer inquiries and resolved issues effectively and promptly.
- Maintained visual merchandising standards to create an appealing shopping experience.
- Collaborated with vendors to ensure timely delivery of quality merchandise.
- Managed daily operations of business, including hiring and training staff.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Teller/Mortgage Consultant
Chase Bank
Marietta
07.2005 - 07.2008
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer integrity through regular balancing.
- Promoted bank products and services to enhance customer relationships.
- Managed customer complaints with professionalism and empathy.
- Ensured compliance with bank policies and procedures diligently.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Identified transaction errors when debits and credits did not balance.
- Responded promptly to inquiries from lenders, brokers, title companies or attorneys regarding status of applications or any additional information needed for approval and closing process.
- Facilitated the application process by gathering documentation and verifying accuracy of information.
- Monitored progress throughout the entire loan process while keeping clients informed at all times.
- Complied applications and paperwork and double-checked for accuracy.
Data Entry/Secretary
RCS Inc.
Marietta
07.1997 - 05.2003
- Maintained accurate filing system for company documents and records management.
- Developed training materials for new staff onboarding procedures at RCS Inc.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Assisted with accounts receivable and accounts payable functions.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Associate of Arts - Business
WSCC
Marietta05-1998
Skills
- Customer relationship management
- Project management
- Inventory management
- Custom design
- Problem solving
- Effective communication
- Time management
- Friendly and personable
Affiliations
- Active wife and mother. Loves to golf and spend time with family and friends
- Enjoys coordinating fundraisers and volunteering for her son's high school cheer team
Timeline
Owner/Operator
Duffy's Designs
01.2017 - 04.2025
Owner/Shop Owner
Focus Boutique
04.2012 - 11.2016
Teller/Mortgage Consultant
Chase Bank
07.2005 - 07.2008
Data Entry/Secretary
RCS Inc.
07.1997 - 05.2003
Associate of Arts - Business
WSCC