Meredith Steele
Caledonia,ON
Summary
Experienced professional office support specialist with expertise in various administrative functions and adept at managing office operations. Recognized for reliability and ability to thrive in dynamic work environments. Exceptional organizational abilities and a collaborative mindset contribute to seamless team operations and successful goal achievement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Sun Life Financial
01.2021 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Financial Center Administrator
Sun Life Financial
08.2016 - 01.2021
- Facilitated communication between center staff, district personnel, and other stakeholders to promote collaboration and information sharing.
- Implemented center policies and procedures, ensuring compliance with state regulations and licensing requirements.
- Managed the daily operations for optimal center performance, ensuring a smooth and efficient workflow.
- Maintained personnel records and updated internal databases to support document management.
- Coordinated office events, seminars and meetings for staff and clients.
- Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
- Worked effectively in fast-paced environments.
Cosmetic Counter Manager
Clinique Cosmetics
10.2013 - 08.2016
- Maintained up-to-date knowledge on industry trends and competitor offerings to provide informed guidance to customers.
- Implemented visual merchandising standards, resulting in an attractive and organized cosmetic counter display.
- Collaborated with store management to develop marketing strategies for promoting new cosmetic lines.
- Conducted regular performance reviews for staff members, identifying areas for improvement and implementing appropriate coaching strategies.
- Led a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
- Organized in-store events to showcase new products, driving sales growth and increased brand awareness.
Sales Representative
Lise Watier
07.2011 - 06.2012
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Set and achieved company defined sales goals.
Beauty Boutique Manager
Shoppers Drug Mart
09.2005 - 06.2012
- Collaborated with team members to plan in-store events that attracted new clientele and increased foot traffic.
- Conducted regular performance reviews of team members, fostering professional growth and development within the company.
- Trained and mentored new staff members, enhancing their product knowledge and sales techniques.
- Optimized staff scheduling to ensure optimal coverage during peak hours without compromising on customer service quality or employee satisfaction.
- Increased sales performance by implementing targeted marketing strategies and promotions.
- Implemented effective inventory management processes, reducing stock discrepancies, and minimizing excess stock levels.
Education
Certificate - Esthetics
Pebec School Of Esthetics
London, On Certificate - Medical Office Support
Durham Collage
Oshawa, On 08-2016
High School Diploma -
Sir Frederick Banting SS
London, On 06-1999
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Computer Proficiency
- Professional Communication
- Strong Problem Solver
- Critical Thinking
Certification
- CPR/AED Certification
- First Aid Certification
Jazzercise Fitness Instructor 2006-Present
Teaching Group Fitness classes
Fit Boots Instructor 2023-Present
Teaching group fitness classes
Timeline
Administrative Assistant
Sun Life Financial
01.2021 - Current
Financial Center Administrator
Sun Life Financial
08.2016 - 01.2021
Cosmetic Counter Manager
Clinique Cosmetics
10.2013 - 08.2016
Sales Representative
Lise Watier
07.2011 - 06.2012
Beauty Boutique Manager
Shoppers Drug Mart
09.2005 - 06.2012
- CPR/AED Certification
- First Aid Certification
Certificate - Esthetics
Pebec School Of Esthetics
Certificate - Medical Office Support
Durham Collage
High School Diploma -
Sir Frederick Banting SS
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