Meredith Templin
Sturgeon Bay
Summary
Seeking to secure and maintain a long-term position. Extensive experience in client relationship management, client satisfaction and strategic planning. Proven success in increasing sales revenue and customer loyalty through effective sales strategies, exceptional customer service, and comprehensive event management. Highly organized with a strong background in billing accuracy and event coordination. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Sales Manager / Catering Manager / Billing
Stone Harbor Resort And Conference Center
07.2008 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
- Designed catering packages to increase sales and customer experience.
- Managed member accounts, ensuring timely billing and accurate recordkeeping.
- Verified accuracy of billing data and corrected discrepancies.
Education
Bachelor of Science - Poli. Sci. & Pre-Law / Criminology & Legal Studies
Marquette University
MilwaukeeHigh School Diploma -
Wauwatosa West High School
Wauwatosa06.2002
Skills
- Relationship Building
- Staff Management
- Goals and performance
- Excellent verbal and written communication
- Client Relationship Management
- Strategic Planning
- Direct Sales
- Account Management
- Highly organized
- Self-starter
Affiliations
- Altrusa of Door County
Timeline
Sales Manager / Catering Manager / Billing
Stone Harbor Resort And Conference Center
07.2008 - 08.2024
Bachelor of Science - Poli. Sci. & Pre-Law / Criminology & Legal Studies
Marquette University
High School Diploma -
Wauwatosa West High School
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