Meredith Towner

• Retention and recovery of customer interactions
• Responsible for demonstrating positive and professional solutions to both external customers
• Problem solving, research, and financial reconciliations
• Numerous awards for positive contributions, internally and externally. for assisting with knowledge, kindness and professionalism
• Product Recall Subject Matter Expert
• Product Questions Team

Corporate Experience

Responsible for new hire orientation, benefits, and payroll as a Human Resources representative at Verio.

● Manage Internet Banking Group, responsible for customer satisfaction at Santa Barbara Bank & Trust

Coordinated on-site staffing at HP's Customer Support center, including handling of pre-screening, interviewing, and hiring of Technical Support Contractors while at Manpower. Provided product and services information and recommendations, customer service, and sales referrals to channel partners as a Pre-Sales Customer Service Representative at HP.