Meredith Waldron
Doylestown,PA
Summary
Dynamic professional driving finance and operations excellence through strategic process improvements. Achieved 98% customer satisfaction and recovered nearly all outstanding accounts, showcasing a strong ability to enhance relationships and operational efficiency. Proven track record in managing payroll, budgeting, and compliance, ensuring financial integrity across all operations.
Overview
23
23
years of professional experience
Work History
CONTROLLER
Fat Badger Bakery
Pipersville, USA
08.2018 - Current
- Directed finance, HR, and customer service operations, managing payroll and Roth IRA contributions.
- Revamped financial operations by establishing formal budgeting, repairing vendor relationships, and eliminating overdrafts within 2 weeks.
- Collaborated with external auditors to ensure compliance and accuracy in financial reporting during year-end close.
- Oversaw monthly account reconciliation processes to maintain financial integrity.
- Streamlined budget planning by incorporating vendor invoices and IRA contributions, leading to informed decision-making on marketing and product testing.
- Recovered 14 of 15 previously deemed uncollectable accounts within 6 months of employment.
- Developed process for tracking trade show ROI and customer acquisition costs.
- Achieved 98% customer satisfaction through effective relationship management as accounts receivable representative.
OFFICE MANAGER & AP / AR MANAGER
Barbella Construction Services, LLC
Somerville, USA
08.2016 - 08.2018
- Handled accounts payable and receivable, processing 50 payments and 15 deposits weekly to maintain cash flow integrity.
- Resolved backlog of AP/AR issues by establishing a routine schedule for expense approvals.
- Implemented an electronic tracking system that accelerated payment processing by 80%.
- Oversaw payroll, invoicing, 401k contributions, and multi-state sales tax submissions.
- Maintained general ledger and ensured accuracy across financial records.
- Developed financial reports for VP's review, streamlining monthly reconciliations and improving decision-making.
- Managed comprehensive office operations to align with business objectives and enhance workflow efficiency.
- Supervised one employee while absorbing responsibilities from departing staff members.
OFFICE MANAGER (Accounts Receivable / Credit & Collections)
RBI Toys
Alpha, USA
06.2003 - 08.2016
- Oversaw accounts receivable billing, invoicing, and collections for 650+ customers.
- Managed 75 open invoice accounts, ensuring timely payments and reducing overdue balances.
- Turned around a$100k+ CVS account, recovering all chargebacks through diligent follow-up.
- Averted significant chargebacks by tracking stock to achieve 95% fulfillment quota.
- Prepared weekly A/R, monthly commission, and quarterly open invoice reports to provide clear financial insights.
- Conducted research and analysis to resolve payment discrepancies and billing disputes.
- Performed credit checks to establish appropriate limits for customer accounts.
- Handled 20+ customer service inquiries daily, enhancing customer satisfaction and resolving issues efficiently.
Education
ASSOCIATE OF ARTS - ACCOUNTING
Bucks County Community College
275 Swamp Road, Newtown, Pa 1894008-2022
BACHELOR'S DEGREE STUDIES - BUSINESS
Elon University / West Virginia Wesleyan College
Skills
- Financial Reporting coordination
- Budget forecasting
- General ledger management
- Accounts payable and receivable
- Credit and collections
- Payroll processing
- Compliance adherence
- Policies and procedures
- Process improvement strategies
- Data analysis
- Documentation management
- Customer service excellence
Early Career Highlights
- Oversaw billing and invoicing, generated daily sales and service reports, maintained inventory, coordinated all hiring, onboarding, and terminations, processed bi-weekly payroll, and supervised 3 direct reports as SERVICE MANAGER at Penske Auto.
- Additional experience as ACCOUNTS PAYABLE CLERK / CUSTOMER SERVICE REPRESENTATIVE for Amersham Pharmacia Biotech.
Timeline
CONTROLLER
Fat Badger Bakery
08.2018 - Current
OFFICE MANAGER & AP / AR MANAGER
Barbella Construction Services, LLC
08.2016 - 08.2018
OFFICE MANAGER (Accounts Receivable / Credit & Collections)
RBI Toys
06.2003 - 08.2016
ASSOCIATE OF ARTS - ACCOUNTING
Bucks County Community College
BACHELOR'S DEGREE STUDIES - BUSINESS
Elon University / West Virginia Wesleyan College