Meredith G. Cobb
Huntington,WV
Summary
Self-motivated and passionate individual successful with extensive philanthropic background. Articulate, energetic and results-oriented with exemplary passion for developing relationships. Willingness to take on added responsibilities to meet organizational goals.
Overview
7
7
years of professional experience
Work History
Member Services Representative
Aetna Better Health Of West Virginia
08.2022 - Current
- Promote superior experience by addressing member concerns, demonstrating empathy, and resolving problems swiftly.
- Follow up with members about resolved issues to maintain high standards of customer service.
- Maintain up-to-date knowledge of product and service changes.
- Utilize compliant documentation standards.
Marshall University Campus Manager
University Tees
11.2020 - 08.2022
- Provided custom apparel to school organizations, local businesses, and the public.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss organizational needs.
- Trained and mentored new sales representatives.
Intern
Cabell Huntington Hospital Business Office
06.2021 - 08.2021
- Posted payments and processed refunds
- Maintained accurate records of patient accounts, payments, and payment plans
- Utilized computer programs to create invoices, letters, and other documents
Server
Griffith & Feil Soda Fountain
06.2016 - 03.2020
- Served and prepared food and beverages promptly with focused attention to guest needs
- Cultivated warm relationships with regular guests
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods
Education
Master of Business Administration -
Marshall University
Huntington, WV12.2023
Bachelor of Business Administration - Management And Healthcare Management, Marketing
Marshall University
Huntington, WV04.2022
Skills
- People skills
- Attention to detail
- Communication skills
- Organization
- Time Management
- Microsoft Office Suite
Additional Information
- HONORS & ACTIVITIES , Marshall University President's List Spring 2019-Spring 2020 Marshall University Dean’s List Fall 2020-Spring 2022 Marshall University A. Michael Perry Scholarship Promise Scholarship President of Healthcare Executive Leaders of Marshall (HELM) January 2021-December 2021 Greek Life Liaison of Marshall University SGA Spring 2020-Spring 2021 Vice President of Member Development for Alpha Xi Delta January 2020-December 2020
Timeline
Member Services Representative
Aetna Better Health Of West Virginia
08.2022 - Current
Intern
Cabell Huntington Hospital Business Office
06.2021 - 08.2021
Marshall University Campus Manager
University Tees
11.2020 - 08.2022
Server
Griffith & Feil Soda Fountain
06.2016 - 03.2020
Master of Business Administration -
Marshall University
Bachelor of Business Administration - Management And Healthcare Management, Marketing
Marshall University
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