Personal Summary: Hardworking, results driven individual with over 20 years of healthcare, AI industry and management experience. My proven strengths are in strategic business development, clinical support for marketing and sales teams, key opinion leader management, training, process development and large-scale project management.
Overview
20
20
years of professional experience
Work History
Health & Science System Specialist
Pfizer
Golden, CO
07.2023 - Current
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Enhanced sales volume through skilled support to both new and inactive customers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Responsible for education and promotion of products to regional accounts
Works with providers and hospital staff on patient access solutions and process improvement strategies while driving product adoption
Directed and coordinated products, services and sales activities.
Created and presented disease state and hospital operations overview in-services for internal staff
Pr. Business Development/ Customer Success
NovaSignal
Irvine, CA
02.2023 - 07.2023
Handle regional commercial accounts in Texas, Colorado, Nevada and Arizona.
Built regional sales targets to reflect desired key single accounts and IDNs.
Current sales pipeline at 1 million projected revenue.
Worked to build relationships with key regional Stroke Neurologists, Interventional Cardiologists and Vascular surgeons to initiate product adoption.
Led training for national sales team related to stroke and stroke treatments.
Oversaw key customer relationships to close strategic opportunities.
Monitored KPIs to assess customer engagement.
Negotiated short- and long-term contracts with sales associates, franchisees and customers.
Director of Customer Success
Iterative Health
Boston, MA
02.2022 - 02.2023
Led multiple teams within a large Professional Services organization including Customer Success Managers, Research & Development along with a Clinical Research team
Life Sciences Operational Lead; partnering with strategic, global pharmaceutical sponsors on operational use of AI in the IBD space.
Oversaw team of Customer Success Managers and R&D Managers working to implement IBD AI solution for a national healthcare install base.
Prepared new ideas, proposals and testing strategies to promote company productivity.
Supported sales team members to drive growth and development.
Director of Clinical Support
iSchemaView, Inc
05.2021 - 02.2022
Oversees the direction of national and international clinical research, data management, physician recruitment, operations and product development collaboration
Working with national and international KOL clinical physicians to collaborate with company and industry sponsored research initiatives
Management of clinical research in collaboration with the VP of Clinical Research; including navigation of IRB process, budget negotiations, hospital contracting, data collection and facilitation of physician publications
Responsible for managing a team of clinical research project managers, data associate, clinical affairs and data project managers
Performs frequent collaborative legal negotiation of research agreements for both small and large international research trials
Company clinical resource for Marketing, Products, Operations and Regulatory.
Manager of Clinical Affairs/Manager of Clinical Quality
iSchemaView, Inc
12.2018 - 05.2021
Responsible for quality management and reporting related to customer feedback and technical issues
Working with international clinical physicians on clinical validations and consultant contracting
Responsible for running international clinical research at both a large and small scale
Frequent in-depth legal review and editing of data use agreements for both small and large international research trials
Company clinical resource for Marketing, Products and Regulatory.
Nurse Manager/Clinical Program Director of Comprehensive Stroke Program
University of Colorado Health, University of Colorado Hospital
01.2014 - 01.2019
Responsible for the organization of Joint Commission preparation and compliance
Oversees all patient safety and treatment process for both hemorrhagic and ischemic stroke patient population
Responsible for standardization of Stroke patient treatment involving the Neuroradiology, Imaging Leadership, Emergency Department
Working with multidisciplinary teams and physicians to provide effective treatment
Organizes and leads the Neurology and Neurosurgical review process and reporting
Manages national data repositories both Get With the Guidelines and Vizient in relation to the entire stroke population
Creates and organizes outreach and educational opportunities in the community and for Emergency Services partners
Works with physicians from multiple services to create process and monitor patient safety
Involved with research implementation and patient identification.
Clinical Nurse
University of Colorado Health
01.2004 - 01.2014
Relief and Permanent Charge Nurse, Preceptor, Assisting Educator and Level IV promotion
in the Neurosurgical ICU
Worked with staffing and capacity management on a regular basis
Primary
scheduler for staff and CNA/ACP groups.
Education
Master of Healthcare Administration -
Colorado State University
Colorado Springs
11.2026
University of Delaware BSN
06.1999
Skills
Nurse and Manager with 19 years of Critical Care and Emergency experience
Clinical expertise in neurosurgery, emergency medicince, stroke and critical care
Over 5 years experience in healthcare based AI products
Experience in operational partnership for international clinical trials
Lead over Life Sciences partnerships
Regional Sales/Business Development experience
National experience presenting and educating
Experience in data management for FDA submissions and clinical research
Stroke and Critical Care Certified Nurse
Experience in quality management
KOL program management
Physician collaboration, contracting and recruitment
References
References available upon request
Timeline
Health & Science System Specialist
Pfizer
07.2023 - Current
Pr. Business Development/ Customer Success
NovaSignal
02.2023 - 07.2023
Director of Customer Success
Iterative Health
02.2022 - 02.2023
Director of Clinical Support
iSchemaView, Inc
05.2021 - 02.2022
Manager of Clinical Affairs/Manager of Clinical Quality
iSchemaView, Inc
12.2018 - 05.2021
Nurse Manager/Clinical Program Director of Comprehensive Stroke Program
University of Colorado Health, University of Colorado Hospital