High School Diploma -
BUAP (Benemérita Universidad de Puebla)
Puebla
MERELITH NAVARRO
Fishers,IN
Summary
Talented Bartender accomplished in handling high volume of orders for beer, liquor, and mixed drinks. Keeps customers coming back for more with attentive service. Seeks out opportunities to improve bar traffic with special promotions, signature cocktails, and regular specials.
Education
Skills
- High-volume dining Suggestive selling
- Table setting Liquor and wine service
- Hostess support Craft cocktail preparation
- Customer service Beer and wine recommendations
- Recipe and menu memorization Prepare cocktails
- Outstanding Customer Service
- Sales Expertise
- Dining Customer Service
- Food Sales and Promotion
- High-Volume Dining
- Menu Item Recommendation
- Taking Reservations
- Guest Flow
- Beverage Preparation
- Adaptable and Flexible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server/ Bartender
Garden Table
05.2024 - Current
Server
3up Rooftop Bar
02.2023 - 10.2023
Bartender
Sangrita Grill + Cantina
06.2022 - 02.2023
Server Assistant
Anthony’s Chophouse
04.2022 - 06.2022
Bottle Service/ Bartender
Estereo Night Club
01.2022 - 10.2023
Bartender
Verde Flavor of México
01.2017 - 02.2022
Server
Verde Flavors of México
01.2017 - 02.2022
Hostess
Peterson's Restaurant
10.2016 - 03.2020
Server Assistant
Peterson's Restaurant
09.2016 - 03.2020
High School Diploma -
BUAP (Benemérita Universidad de Puebla)
Work History
Server
3up Rooftop Bar
02.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Bartender
Sangrita Grill + Cantina
06.2022 - 02.2023
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bottle Service/ Bartender
Estereo Night Club
01.2022 - 10.2023
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Processed orders and facilitated customer payments using POS system.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server Assistant
Anthony’s Chophouse
04.2022 - 06.2022
- Effectively multitasked within fast-paced environment.
- Set up tables and chairs for parties and large groups.
- Supported serving staff in delivering accurate and well-presented food orders.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Bartender
Verde Flavor of México
01.2017 - 02.2022
- Maintained knowledge of cocktail, wine and beer menus and memorized house recipes
- Memorized or recorded drink and food orders
- Cleaned and sanitized bar area for easy access
- Recommend house special to new patrons to boost revenue
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
- Trained new bartenders in customer service, bar equipment safety and drink preparation
- Promoted featured drinks and food specials through social media platforms to encourage sales
- Increased sales by introducing new and promotional cocktail recipes
- Conversed with customers and recommended specials to build rapport and cultivate customer loyalty
- Used POS system to process cash and credit card transactions
- Replenished garnish trays and empty liquor selections, working with bar-back to maintain consistent supply of ice and glassware.
Server
Verde Flavors of México
01.2017 - 02.2022
- Entered orders, delivered food and beverages, and processed payments
- MN
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Monitored tables, handled requests, kept drinks refilled, and offered menu recommendations
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
Hostess
Peterson's Restaurant
10.2016 - 03.2020
- Escorted guests to tables and provided menus
- Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts
- Answered phone to take delivery or pickup orders from callers
- Answered incoming calls and provided information regarding hours of operation, location, and menu items
- Met needs of guests by listening to special requests and accommodating accordingly
- Maintained neat and well-groomed appearance and observed uniform requirements.
Server Assistant
Peterson's Restaurant
09.2016 - 03.2020
- Sanitized and cleared tables to prepare dining rooms for incoming customers
- Removed dishes and soiled utensils throughout customer meals to keep tables clean and tidy
- Delivered food to guests promptly to maintain desired temperatures
- Brought clean dishes, utensils, and napkins to tables to replace used items.
Server/ Bartender
Garden Table
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Overview
9
9
years of professional experience
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