Summary
Overview
Work History
Education
Skills
Timeline
Generic

Merelyn Salcedo

Queens,NY

Summary

Im a dedicated and highly organized individual with considerable experience in providing administrative and clerical support to medical staff.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Advanced Cardiac Care PLLC
Queens, NY
09.2022 - Current
  • Processed patient payments and scanned identification and insurance cards.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Compiled physical and digital documents, charts and reports.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Checked patients in and out for appointments and collected co-payments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Completed relevant insurance and other claim forms.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Performed data entry tasks related to billing and collections procedures.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.

Medical Office Coordinator

All Star Management of NY
Queens, NY
12.2019 - 03.2023
  • Answered and directed incoming calls using multi-line telephone system.
  • scheduled and confirmed appointments.
  • processed payments and updated accounts to reflect balance changes.
  • scheduled and confirmed appointments and meetings for management team.
  • oversaw office inventory by restocking supplies and submitting purchase orders.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients rights by Maintaining confidentiality of personal and financial information.
  • Organized patient files and streamlined operations to improve efficiency.

Receptionist Verification Specialist

New York Neurology Associates
New Hyde Park, NY
08.2017 - 11.2020
  • Navigated through multiple online systems to obtain documentation.
  • checked documentation for appropriate coding, catching errors, and making revisions.
  • verified that all patients had proper insurance coverage propr to procedures or appointment scheduling.
  • called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Communicated with insurance carrier, Patient and third party or employer to verify patient insurance information.

Education

Associate of Business Administration -

Ashford University
San Diego, CA
06.2021

Skills

  • Compassionate
  • Team Player
  • Great with Microsoft 365 program
  • Bilingual
  • Flexible
  • Reliable
  • Eager to take on new Challenges
  • Great Multi-tasked
  • HIPAA Compliance
  • Medical Billing
  • Billing Support
  • Organizational Skills
  • Verbal Communication
  • Excellent Communication
  • Problem-Solving
  • Time Management
  • Insurance Verification
  • Medical Charting
  • Payment Collection
  • Telephone Etiquette
  • Appointment Scheduling
  • Front Desk Operations
  • Patient Scheduling

Timeline

Medical Receptionist

Advanced Cardiac Care PLLC
09.2022 - Current

Medical Office Coordinator

All Star Management of NY
12.2019 - 03.2023

Receptionist Verification Specialist

New York Neurology Associates
08.2017 - 11.2020

Associate of Business Administration -

Ashford University
Merelyn Salcedo