Merey Daniyarova
Oceanside,CA
Summary
Hardworking and reliable specialist with strong ability in any type of tasks. Offering responsibility and fast learning. Highly organized, proactive and punctual with team-oriented mentality.
Overview
3
3
years of professional experience
Work History
Housing Methodologist
Temirtau city energy department
Temirtau , Kazakhstan Republic
01.2019 - 02.2021
- Drafted and updated vital company documents and records.
- Verified accuracy and integrity of supplied data against established standards.
- Monitored activities to assess compliance with records policies and document management regulations.
- Promptly responded to requests for information while maintaining security.
- Distributed copies of letters documents to deputy head.
- Proofread existing documents for errors in grammar, punctuation, spelling, syntax, formatting.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
- Created and edited documents, mail merges and graphics using diverse programs.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Maintained schedule of class assignments to meet deadlines.
- Inspected and proofread documents to check accuracy.
Centralization Post Operator
ArcelorMittal Temirtau
Temirtau, Kazakhstan Republic
01.2018 - 12.2018
- Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
- Updated records of driver locations, delays, and cancellations.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Assigned drivers to appropriate routes based on customer needs.
- Relayed work orders, messages or information using telephones or two-way radios.
- Communicated with individuals within inbound call center setting to complete dispatch support for phone calls.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Received and dispatched calls for emergency services.
- Prepared weekly performance reviews for drivers based on their adherence to company standards.
- Addressed questions, problems or requests for service or equipment.
- Participated in team meetings discussing changes in procedures or processes.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Managed daily delivery and work schedules to maximize coverage.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
Education
Secondary Techical Degree - Organization of Transportation And Traffic Control
Karaganda Higher Polytechnic College
Qaragandy06-2019
Skills
- Emergency Management
- Report Development
- Computer Modeling
- Geography Expertise
- Report Preparation
- Data Collection and Analysis
- Relationship Building
- Attention to Detail
- Task Prioritization
- Microsoft Office
- Communication
Affiliations
- Hiking
- Swimming
- Cooking
- Fighting sports
Languages
Russian
Native/ Bilingual
Kazakh
Native/ Bilingual
English
Limited
Accomplishments
- Taekwondo
Timeline
Housing Methodologist
Temirtau city energy department
01.2019 - 02.2021
Centralization Post Operator
ArcelorMittal Temirtau
01.2018 - 12.2018
Secondary Techical Degree - Organization of Transportation And Traffic Control
Karaganda Higher Polytechnic College
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