Christopher Bush
Bainbridge,GA
Summary
Seasoned Emergency Management Professional focused on supporting emergency response and patient care needs in local and state health departments, consulting firms, government and federal organizations. Well-coordinated, decisive and eager to make impact on established structures, improve service quality and contain costs in order to optimize program reach. Knowledgeable about working with committees to effectively manage traumatic incidents, crisis situations and disaster response.
Overview
9
9
years of professional experience
Work History
Disaster Recovery Center Coordinator
Florida Division Of Emergency Management
10.2023 - 11.2023
- Developed, maintained and implemented plans and procedures associated with successful delivery of disaster response services.
- Facilitated emergency management training for staff and conducted emergency drills.
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
- Guided, oversaw and offered programmatic assistance to staff and maintained currency and compliance with applicable regulations.
- Conducted project validation reviews and addressed inconsistencies, special considerations and compliance issues with management.
Emergency DSNAP Benefit Site Lead
08.2023 - 10.2023
- Helped clients navigate the social services system and access needed resources following Hurricane aftermath.
- Developed, maintained and implemented plans and procedures associated with successful delivery of disaster response services.
- Trained new team members on site policies and procedures.
- Resolved issues among team members to kept employees on task.
- Assisted with setup and breakdown of equipment and materials prior to DSNAP benefit kickoff
Disaster Recovery Specialist
Healthcare Equity Solutions LLC
11.2022 - 01.2023
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Facilitated emergency management training for staff and conducted emergency drills.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
Florida Policy Outreach Site Lead
Office Of Governor Ron Desantis
10.2022 - 12.2022
- Oversaw personnel safety and efforts at work site.
- Maintained records and logs of work performed and materials and equipment used.
- Provided onsite training to help develop employee skills.
- Operated an outdoor information kiosk in a single public location, engaging in direct marketing to members of the community, and guide customers through the application process of the Affordable Connectivity Process (ACP).
- Enrolled eligible low-income individuals and government benefits recipients into the Lifeline/ACP program.
- Educated members of the community about the free phones, tablets, and services available through the program, including free calling, texting, and data.
- Provided excellent customer support, answering questions and resolving any issues or concerns.
- Conducted proactive outreach activities, actively reaching out at locations to maximize program visibility.
- Collaborated with team members and managers to achieve program enrollment targets and performance goals.
- Engaged in canvassing or other in-person activities to inform voters and solicit feedback.
- Connected with residents to help them voice their support or opposition of various initiatives and projects to their state and local representatives.
- Provided administrative support and development to the cannabis licensing process.
- Assisted in building positive working relationships with members of the cannabis industry, associations and governmental entities.
- Kept detailed records and report out to leadership to assist in the monitoring and evaluation of training programs and community outreach approaches.
- Recruited total of 55 team members at conclusion of project
COVID-19 Response Frontline Case Investigator
Healthcare Equity Solutions LLC
11.2021 - 11.2022
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
- Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
- Coordinated with public health and local facilities to support isolation and quarantine of individuals.
- Collected and recorded information in electronic medical records.
- Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
AT&T Store Manager
08.2018 - 11.2021
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
Business Solutions Manager
Verizon Wireless
03.2015 - 08.2018
- Monitored project status and productivity while inspecting performances to decrease process discrepancies by 40%.
- Increased productivity by implementing project management programs.
- Identified issues through root cause analysis to implement corrective action.
- Sustained safety protocol, ensuring proper, cost-effective and safe handling equipment and material usage while adhering to OSHA standards.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
Education
Bachelor's - Criminal Justice
Fort Valley State University
Fort Valley, GA05.2024
Skills
- HAZMAT Knowledge
- Utilizing Power Tools
- Crisis Management
- Microsoft Excel
- Transportation Sourcing
- Medical Emergency Management
- Disaster Recovery Planning
- Emergency Response Plans
- Critical Thinking
- MS Office
- Training and Development
- First Aid/CPR
- Data Entry
- Teamwork and Collaboration
- Organization and Time Management
- Excellent Communication
- Active Listening
- Decision-Making
- Cultural Awareness
- Federal Guidelines
- Vendor Contracts
- Information Collection
Timeline
Disaster Recovery Center Coordinator
Florida Division Of Emergency Management
10.2023 - 11.2023
Emergency DSNAP Benefit Site Lead
08.2023 - 10.2023
Disaster Recovery Specialist
Healthcare Equity Solutions LLC
11.2022 - 01.2023
Florida Policy Outreach Site Lead
Office Of Governor Ron Desantis
10.2022 - 12.2022
COVID-19 Response Frontline Case Investigator
Healthcare Equity Solutions LLC
11.2021 - 11.2022
AT&T Store Manager
08.2018 - 11.2021
Business Solutions Manager
Verizon Wireless
03.2015 - 08.2018
Bachelor's - Criminal Justice
Fort Valley State University
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