Meri Grazier
Atlanta,GA
Summary
Dedicated and reliable professional with a proven track record in enhancing operational efficiency and customer satisfaction, leveraging extensive experience in ramp and warehouse operations and logistics coordination. Demonstrated ability in inventory management, safety protocols, and team collaboration. Known for quick thinking, effective communication, and contributing significantly to company goals. Eager to support a forward-thinking organization with expertise in logistics and security management to ensure efficient and secure operations.
Overview
11
11
years of professional experience
Work History
Ramp and Warehouse Agent
DHL Express
01.2023 - Current
- Successfully obtained and maintained SIDA badge and U.S. Customs certification, demonstrating thorough knowledge of security protocols and compliance with federal regulations.
- Efficiently load and unload cargo from aircraft, trucks, and other transportation vehicles, ensuring accuracy and timeliness.
- Verify incoming and outgoing shipments against manifests and shipping documents, noting any discrepancies and resolving them promptly.
- Adhere to strict safety protocols and procedures while handling and transporting hazardous materials and fragile goods.
- Communicate effectively with supervisors, coworkers, and other stakeholders to ensure smooth coordination of activities and timely resolution of issues.
- Conduct routine inspections of equipment and facilities, reporting any maintenance or repair needs to management.
- Assist with special projects, such as inventory counts, warehouse reorganization, or process improvements, as directed by management.
Security Officer
VETS Securing America
01.2021 - 01.2023
- Monitored premises via surveillance cameras and on-foot patrols, ensuring a constant and vigilant presence to deter and detect suspicious activities.
- Implemented and maintained stringent access control measures, ensuring only authorized personnel were granted entry to restricted areas.
- Responded promptly and effectively to security breaches, emergencies, and alarms, coordinating with law enforcement and emergency services as necessary.
- Conducted thorough investigations of incidents, preparing detailed reports and documentation for management and law enforcement.
- Maintained up-to-date knowledge of security technologies and practices, continuously improving strategies to safeguard personnel and property.
Sales Associate
Louis Vuitton Americas
06.2013 - 03.2017
- Provided exceptional customer service, assisting clients in selecting luxury products that matched their needs and preferences, resulting in increased sales and customer satisfaction.
- Assisted in achieving store sales targets and key performance indicators through proactive selling techniques and a customer-centric approach.
- Acquired in-depth expertise in Louis Vuitton's product line, craftsmanship, and current trends, facilitating effective communication of product value.
- Utilized strong interpersonal and communication skills to build lasting relationships with clients, fostering loyalty and repeat business.
- Managed transactions efficiently, ensuring accuracy in sales documentation, cash handling, and inventory management.
- Handled customer inquiries and resolved issues professionally, ensuring a positive shopping experience and maintaining the brand's reputation for excellence.
Education
High School Diploma -
Penn Foster High School
Philadelphia, PA07.2018
Skills
- Customer Service
- Effective Communication
- Logistics Coordination
- Team Collaboration
- Problem Solving
- Inventory Management
- Safety Protocols
- Surveillance Monitoring
Timeline
Ramp and Warehouse Agent
DHL Express
01.2023 - Current
Security Officer
VETS Securing America
01.2021 - 01.2023
Sales Associate
Louis Vuitton Americas
06.2013 - 03.2017
High School Diploma -
Penn Foster High School