Results-driven professional with a strong background in pharmacy operations, specializing in Procurement, (340B), IV compounding, Prior authorizations and financial assistance, clincal trials, inventory management, provider and patient support. Demonstrated ability to train and mentor staff, driving improvements in medication safety, compliance across healthcare teams.
Work History
PATIENT SERVICES ADVOCATE -CPhT
4 Years 2 Months
Shields Health Solutions | 06.2022 - Current
Patient Support Advocate
Process prescription orders using electronic health record systems Epic, Epic Willow & QS1, ensuring accuracy and timely delivery for patient care.
Draft letters of medical necessity for first, second levels and external pharmacy appeals, supporting patient access to required medications.
Conduct Insurance and Pharmacy Benefits Verifications
Assisted healthcare providers across multiple specialties to ensure high-quality patient support. to ensure optimal patient care.
Facilitate, enroll and monitor Financial Assistance processes for patients with hospital grants, Foundation Grants, and Manufacturer Assistance Programs i.e., Copay Cards and free drug programs
Oncology, Hematology, Rheumatology and Neurology Provider support to ensure optimal patient care.
Create patient profiles and update demographics via EPIC Willow and QS1.
Conducted insurance and pharmacy benefits verifications to confirm eligibility and coverage for patient medications.
LEAD CERTIFIED PHARMACY TECHNICIAN - ONCOLOGY
6 Years
Florida Cancer Specialists | 06.2016 - 06.2022
Managed procurement of pharmaceuticals, 340B drug ordering, and compliance for ambulatory infusion facilities, ensuring availability of drugs, medical supplies, and cleaning supplies.
Support Hematology, Oncology and Rheumatology Providers to ensure optimal patient care.
Ensured compliance with state and federal pharmacy regulations consistently.
Trained staff Nurses and Pharmacy Technicians regarding Hematology, Rheumatology, and Oncology compounding procedures and compliance, enhancing team knowledge and safety.
Created new patient profiles and updated demographics, allergies, and new medications in pharmacy computer systems Medical Manager.
Dispensed and maintained accurate records of controlled substances.
Prepared drugs and solutions for clinical trials in oncology, rheumatology, hematology, and pulmonology based on physician orders.
Contact Pharmaceutical Companies to obtain compassionate drugs, samples, and education materials.
Maintained records of adverse events to ensure compliance with safety regulations.
Maintained CADD Legacy ambulatory pump to ensure proper operation.
Daily cleaning and annual maintenance of Laminar Flow Biological Safety Cabinet.
Oversaw safe and compliant disposal of biohazard waste pick-up.
Performed medication reconciliation to ensure accurate patient medication lists.
Maintain Nucleus Med Station dispensing, inventory/order management.
Managed medication storage areas, Biomedical waste storage area to ensure compliance with regulations.
Collaborated with other healthcare professionals such as nurses, practitioners and physicians regarding drug therapies or treatments for patients.
Maintained ambulatory CI pumps to ensure proper operation and patient safety.
Performed daily cleaning of BSC Laminar flow hood maintenance and annual certifications.
Responsible for safe and compliant disposal of biohazard waste collection.
Conducted final quality checks on finished products with nursing staff before distribution to patients.
CERTIFIED PHARMACY TECHNICIAN III LEAD- ONCOLOGY
8 Years 5 Months
AdventHealth | 01.2014 - 06.2022
Handled procurement of pharmaceuticals and medical supplies for infusion facilities. - procurement of pharmaceuticals, 340B drug ordering and compliance, medical supplies for ambulatory infusion facilities to include drugs, medical supplies, and cleaning supplies.
Trained pharmacy technicians on hematology, rheumatology, and oncology compounding procedures, ensuring compliance and enhancing team safety and knowledge.
Prepared Oncology, Rheumatology, Hemolytic, and Pulmonology medications based on physician orders and clinical trial requirements.
Maintained pharmacological practices by effectively managing drug inventory, stocking medications, and monitoring supplies to support pharmacy operations.
Performed medication reconciliation to ensure accurate patient medication lists.
Managed medical storage and Biomedical waste storage area to ensure compliance with regulations.
Ensure compliance with state and federal pharmacy regulations consistently.
Collaborated in quality checks on finished products with pharmacist and pharmacy staff before distribution to Ambulatory Infusion nursing staff.
Accessed and Utilized Cerner EMR to confirm demographics, allergies, and medication history.
Dispensed and maintained accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Performed regular medication audits to ensure compliance with regulatory standards.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Performed maintenance on ambulatory pump (CADD Legacy) to ensure optimal functionality.
Maintained Pyxis Med Station dispensing, inventory/order management.
PHARMACY TECHNICIAN - ONCOLOGY
1 Year 8 Months
Sand Lake Cancer Center | 05.2012 - 01.2014
Compounded IV Oncology, Rheumatology, Hematology, Pulmonology drugs and solutions as prescribed by Providers and Clinical Trials programs.
Assisted chemotherapy nurses with patient chart preparation and streamlined daily inventory management to maintain operational efficiency.
Assisted Infusion nurses with patient chart preparation and streamlined daily inventory management to maintain operational efficiency.
Managed Nucleus Med Station inventory by tracking supplies and ensuring timely dispensing, supporting patient treatment schedules.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Documented adverse events with detailed logs, ensuring regulatory compliance and promoting patient safety.
Streamlined medical records by utilizing Medical Manager EMR for accurate data management. for data management
Performed daily cleaning and scheduled annual maintenance of Laminar Flow Biological Safety Cabinet. Oversaw safe and compliant disposal of biohazard waste collections.
Managed the compliant disposal of biohazard waste by coordinating safe pickup procedures.
Compounded IV Rheumatology, Hematology, Pulmonology drugs and solutions as prescribed by Providers and Clinical Trials programs.
Process and resolve Prior Authorizations, facilitating smoother patient access to medications.
Assisted chemotherapy nurses with patient chart preparation, managed inventory, and submitted orders through nucleus med station, ensuring timely patient care delivery.
Ensured optimal operation of ambulatory pump to support patient treatment.
Conducted insurance verifications to confirm patient coverage and eligibility, facilitating access to critical treatments.
Partnered with nursing staff on quality checks of finished products prior to patient distribution, ensuring safety and compliance.
Maintained and organized medical records for streamlined access and efficient review.
Performed daily cleaning and scheduled annual maintenance of Laminar Flow Biological Safety Cabinet.
Oversaw safe and compliant disposal of biohazard waste collections.
Managed inventory using McKesson Lynx Station to track stock levels.
PHARMACY TECHNICIAN - ONCOLOGY
3 Years 3 Months
Osceola Cancer Center | 05.2007 - 08.2010
Compounded IV clinical trial, Oncology, Hematology, Pulmonology, and Rheumatology medications, according to established protocols.
Obtained prior authorizations from patients' PBM and insurance plans, ensuring timely medication access for oncology treatments.
Coordinated patient assistance applications and specialty pharmacy ordering, facilitating reliable medication availability for patients.
Collaborated with healthcare professionals to ensure optimal patient care.
Collaborated with nursing staff on quality checks of finished products before distribution to enhance patient safety.
Reported adverse events to ensure patient safety and regulatory adherence.
Documented compounding processes in accordance with regulatory guidelines.
Managed inventory levels and ordered supplies, maintaining optimal stock for pharmacy operations.
Managed procurement of pharmaceuticals and medical supplies for infusion facilities. - procurement of pharmaceuticals and medical supplies for ambulatory infusion facilities to include drugs, medical supplies, and cleaning supplies.
Education
Associate of Arts - Science
Eastern Gateway Community College | Steubenville, OH | 12-2023
General Studies
Clarksville High School | Clarksville, TN | 06-1993
Skills
Financial Assistance Advocate
Insurance verification
Medication reconciliation
Pharmacy and Ambulatory Procurement
Inventory management
IV Preparation
Medication dispensing
Controlled substance management
Medication reconciliation
Epic EMR
Epic Willow
Medical Manager EMR
QS1
Cerner EMR
Inventory control
Medication storage
Aseptic compounding
Workflow optimization
Clinical trial management
Pharmacy Trainer
Certification
PTCB
Florida Board of Pharmacy Registered Pharmacy Technician RPT23001