Meriah Gocio
Bottineau,ND
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Personable Type Detailer with natural talent for providing great customer service. Brings phenomenal attention to detail and quick-learning abilities. Dedicated to exceeding expectations and completing work on time. Detailing professional with passion for automotive businesses. Terrific team player with deadline-oriented nature. Background working in dealerships and for private owners. Efficient Job Title proficient in detailing inside and outside of Number vehicles. Detail-oriented and well-versed in basic vehicle problems and resolutions. Skilled in fixing minor scratches and chips and using hoses and pumps for washing and rinsing vehicles. Efficient Job Title successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Vehical Detailer, Car Salesmen
Turtle Mountain Motors
07.2023 - Current
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Maintained clean, tidy and safe work environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Provided exceptional customer service and addressed customer inquiries.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Test drove vehicles and reported identified issues to management.
- Utilized high-pressure washers to clean vehicles and equipment.
- Performed a variety of mechanic based tasks
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Driver for transporting and hauling company vehicals to and from buisnes location
Manager and Owner
Myself
04.2023 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Jack of multiple trades
Social Media Marketer
Cloud D
- Created customized marketing materials to increase product awareness.
Front Desk Clerk, Maintence, House Keeping
The Vegas Hotel
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
Groundskeeper
Larsen Marine Service
2012 - 05.2022
- I keep up the up keep on and around the marina
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Cleared public and private areas of debris before and after events.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Loaded and unloaded landscaping equipment and materials safely.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Performed regular watering and fertilizing of lawns, trees and shrubs to promote healthy vegetation growth.
- Applied pesticides and herbicides to control pests and weeds.
- Created schedules and implemented plans for regular maintenance to meet client expectations.
- Erected and disassembled temporary structures to provide safety while working on uneven terrains.
- Read and interpreted blueprints and plans to construct walkways, decks and patios.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Cut trees and shrubs to shape and maintain landscape.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Maintained gardening tools by replacing blades and fluids.
- Prepared soil for planting and sowing.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
Garbage picker
Waste Management
02.2022 - 05.2022
- I picked up garbage around the facility
Tree Arborist
A-Z Tree Service
05.2022 - 06.2022
- I assisted in tree removal and clean up
Baker
Dot's Pretzels
12.2021 - 02.2022
- I packaged and baked the pretzels
Cook
Haries drink and eat
06.2018 - 08.2018
- I was the kitchen manager and lead cook
Painter Sandblaster
SUNDS MFG.
08.2012 - 09.2013
- Prepared skids to be used in the oil field
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Worked holidays and weekends depending on shifting needs of project.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Calculated amount of paint and other materials needed for each job accurately.
- Repaired wall holes and scrapes.
- Kept accurate records of paint supplies and other materials.
- Mixed and blended paints according to specified colors and consistency.
- Taped off areas to prevent overspray and other accidents.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Followed safety procedures and properly used protective gear while painting.
- Conducted final work check to assess quality and make corrections if necessary.
- Corrected surface imperfections by filling cracks, holes and joints.
- Reached high ceilings and walls with scaffolding and ladders.
- Performed regular preventive maintenance on tools and equipment to support best quality of work.
Contractor
Mouse River Construction
2011 - 08.2012
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Designed and implemented new features and enhancements to improve existing applications.
Bar Tender
Dog House
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Snow Maker/lift Operator /Cook/ Snowboard Instructor
Bottineau Winter Park
- Operate different lifts at a winter resort and cook in the kitchen durning different shifts or days
- Worked there multiple winters
- Performed pre-operation inspections and post-operation shutdown procedures.
- Maintained lift mazes, ramps and signs.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Provided physical assistance to guests as required.
- Helped guests get on and off lift.
- Learned and enforced lift rules, policies and procedures.
- Alerted mountain staff of any serious problems on lift.
- Communicated with other lift operators about high-risk lift riders.
- Collaborated with ski patrol to perform lift evacuation.
- Inspected snowboarders for leashes before allowing on lift.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Set up promotional displays and equipment for special events and activities.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Waitress/Hostess
Twin Oaks Restaurant
01.2011 - 08.2012
Waitress
Norway House
08.2010 - 01.2011
- To serve guests meals and drinks
Kennal Assistant
Bellview West Animal Hospital
08.2008 - 06.2010
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Took care of animals , cleaned kennals , helped with procedures
Education
Generals -
Chatfield Sr High
Jefferson, COAssociate In Applied Science - Wild Life And Fisheries Tec.(AAS)
Dakota college at Bottineau
Bottineau, ND05.2012
Skills
- Kennel Experience
- Animal Care
- Veterinary Assistant
- Veterinary Technician Experience
- Pet Grooming
- Food Preparation
- Host/Hostess
- Cooking
- Groundskeeping
- Landscape Maintenance
- Mowing
- Kitchen Management Experience
- Construction
- Computer skills
- Guest Assistance
- Safety Monitoring
- Mechanical Inspection
- Snow Safety Understanding
- Emergency Procedures
- First Aid Trained
- Emergency Response
- Heavy Lifting
- Attention to Detail
- Warehouse Navigation
- Forklift Operation
- Problem Solving
- Pallet Stacking
- Safety Protocols
- Time Management
- OSHA Compliance
- Height Awareness
- Weight Distribution
- Equipment Inspection
- Teamwork Abilities
- Record Keeping
- Efficient Maneuvering
- Inventory Control
- Preventive Maintenance
- Safety Inspections
- Flexible Schedule
- Strong Work Ethic
- Customer Service
- Emergency Evacuation
- Ticket Sales
- Data Entry
- Employee Training
- Emergency Preparedness
- Customer Service Expertise
- Safety Procedures
- Ticket Collection
- Policy Compliance
- Decision-Making
- Mechanical Troubleshooting
- Bank Deposits
- Equipment Repair
- Equipment Operation
- Ride Loading and Unloading
- Equipment Maintenance
- Conflict Management
- Customer Assistance
- Cash Handling
- Issue Resolution
- Sales Abilities
- Microsoft Excel
- Ride Control Operation
Certification
- Right AwayGround Contol
- Pesticide Applicator's License
- Food Handler Certification
Languages
Spanish
Elementary
Timeline
Vehical Detailer, Car Salesmen
Turtle Mountain Motors
07.2023 - Current
Manager and Owner
Myself
04.2023 - Current
Tree Arborist
A-Z Tree Service
05.2022 - 06.2022
Garbage picker
Waste Management
02.2022 - 05.2022
Baker
Dot's Pretzels
12.2021 - 02.2022
Cook
Haries drink and eat
06.2018 - 08.2018
Painter Sandblaster
SUNDS MFG.
08.2012 - 09.2013
Waitress/Hostess
Twin Oaks Restaurant
01.2011 - 08.2012
Waitress
Norway House
08.2010 - 01.2011
Kennal Assistant
Bellview West Animal Hospital
08.2008 - 06.2010
Social Media Marketer
Cloud D
Front Desk Clerk, Maintence, House Keeping
The Vegas Hotel
Groundskeeper
Larsen Marine Service
2012 - 05.2022
Contractor
Mouse River Construction
2011 - 08.2012
Bar Tender
Dog House
Snow Maker/lift Operator /Cook/ Snowboard Instructor
Bottineau Winter Park
Generals -
Chatfield Sr High
Associate In Applied Science - Wild Life And Fisheries Tec.(AAS)
Dakota college at Bottineau
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