Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Meriah Valdivia

Phoenix,Az

Summary

Personable and proactive professional with strong aptitude for customer engagement and positive, upbeat attitude. Possesses knowledge of property management fundamentals and excellent communication skills, seamlessly transitioning into effective relationship building and problem-solving. Committed to enhancing tenant satisfaction and optimizing leasing operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

RSS/Leasing Consultant

NAC
03.2025 - Current
  • Handles and plans all the resident event to market and build connections
  • Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
  • Streamlined application process, reducing turnaround time for applicant approvals.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Closed and followed up with maintenance requests to ensure satisfaction.
  • Verified tenant incomes and other information before accepting lease applications.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.

Manager

Mcdonalds, Two Locations
11.2023 - 03.2025
  • Counted and calculated drawer and shift report
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Crew Member

Mcdonalds
05.2022 - 01.2023
  • Worked Swing shift and register
  • Properly sanitized and cleaned
  • Worked well with team

Education

High School Diploma -

Sunnyslope High School

Skills

  • Fair housing regulations
  • Customer service expertise
  • Building rapport
  • Customer service
  • File management
  • CRM software
  • Phone and email etiquette
  • Leasing and sales
  • Creative problem solving
  • Team collaboration

Certification

  • Fair Housing, Coral Canyon - June 2025
  • Crime free Certified Coral Canyon July 2025

Timeline

RSS/Leasing Consultant

NAC
03.2025 - Current

Manager

Mcdonalds, Two Locations
11.2023 - 03.2025

Crew Member

Mcdonalds
05.2022 - 01.2023

High School Diploma -

Sunnyslope High School

Awards

Employee of the month at Mcdonalds, Employee of the month at NAC

Similar Profiles

CREATE PROFILE