Summary
Overview
Work History
Education
Skills
Timeline
Generic

Merica Aikens-Tomlinson

Richmond,TX

Summary

Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.

Overview

19
19
years of professional experience

Work History

Medical and Retirement Benefits Specialist

  • Perform day-to-day administrative functions relating to COBRA, Retiree Health, Dental, and Vision plans, and Flexible Spending Accounts/health saving Accounts as well as auditing all expenses and disbursements for Flexible Spending Accounts for 18 clients
  • Prepare weekly cash receipts for all monies received for COBRA and Retiree participants and prepare monthly ACH transactions for COBRA, Retiree, and FSA participants
  • Setup and maintain the COBRA and Retiree system by entering new participants, recording all cash receipts received, and updating premium rate changes
  • Monitor all incoming calls about COBRA, Retiree, and Flexible Spending Accounts
  • Analyze, research, and respond efficiently and speedily to clients' requests
  • Track all Federal mandate and law changes to COBRA, Retiree, and FSA/HSA
  • Prepare over 300 COBRA continuation letters every week as well as prepare monthly termination letters, HIPAA Certificates, COBRA, and Retiree monthly remittance schedules to Insurance companies for 21 clients and reconciliation of Operating, FSA, Retiree, and COBRA accounts
  • Participate in training programs to increase my skills and proficiency related to the assignments.

Benefits Counselor

Aon
08.2021 - 10.2022
  • Counselor employees on the benefits program within their company or organization
  • As a Benefits Counselor, my job duties include educating and assisting employees in benefits enrollment activities.

Office Manager

Empathy Home Health Services, Inc.
10.2012 - 07.2021
  • Handle the day-to-day business operation and management of clients, data entry, accounting, and assist DON with daily work
  • Hiring and employee training, payroll, and scheduling.

Benefit Manager

Benefits Outsource
01.2004 - 01.2012
  • My main responsibilities were to manage the day-to-day operation of the business, leading a team of five employees, hiring staff members to meet the needs of our clients, reviewing current developments, literature and technical sources of information related to my job responsibility, training current employees in the system and software use and preparation of reports, memos, presentations, and providing support to the CEO and CFO daily
  • Additional responsibilities included performing day-to-day human resource functions including preparation of bi-monthly payroll and prepare quarterly invoices for services rendered, receive and post all receivables and pay monthly operating costs.

Education

Associate in Business Administration/Accounting -

University of Phoenix - Axia Online College
Phoenix, AZ
12.2013

None in Business Administration -

Florida International University
Miami, FL
12.2008

Skills

  • Quickbooks (3 years)
  • Bookkeeping (10 years)
  • Front Office (10 years)
  • Billing (4 years)
  • Payroll (4 years)
  • Scheduling (4 years)
  • Accounts Payable (10 years)
  • Microsoft Office
  • Microsoft Excel
  • Typing
  • Data Entry
  • Receptionist
  • Human Resources
  • Outlook
  • Word
  • Office Management
  • Accounting
  • Accounts Receivable
  • Account Reconciliation

Timeline

Benefits Counselor

Aon
08.2021 - 10.2022

Office Manager

Empathy Home Health Services, Inc.
10.2012 - 07.2021

Benefit Manager

Benefits Outsource
01.2004 - 01.2012

Medical and Retirement Benefits Specialist

Associate in Business Administration/Accounting -

University of Phoenix - Axia Online College

None in Business Administration -

Florida International University

Similar Profiles

CREATE PROFILE
Merica Aikens-Tomlinson