Meri Darbinyan

• Facilitated vehicle transactions by coordinating between buyers and sellers to ensure smooth processes.
• Conducted market research to identify competitive pricing strategies for various vehicle models.
• Developed strong relationships with clients, enhancing customer satisfaction and repeat business.
• Streamlined documentation processes, improving efficiency in transaction handling and compliance adherence.
• Mentored junior brokers on negotiation techniques and effective sales strategies to boost team performance.

Assisted customers with setting up or closing accounts, completing loan applications,
and signing up for new services.

Utilized strong interpersonal communication skills during client interactions, resulting in
increased trust and fostering long-lasting relationships.

Generated new business by conducting thorough financial needs assessments and
offering tailored products to clients.

Exceeded individual performance metrics consistently while maintaining exceptional
levels of client satisfaction ratings throughout tenure as Personal Banker.

Networked to increase client base and encourage existing clients to expand financial
portfolios.

• Informed clients of policies and procedures.
• Resolved caller issues quickly and thoroughly.
• Obtained client information by answering telephone calls.
• Cash out the client's checks by filling out their information

• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Helped customers complete purchases, locate items and join reward programs.
• Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.

• Ran errands to support daily needs of management.
• Responded to and directed incoming calls and other communication.
• Resolved basic computer and office equipment issues through troubleshooting.
• Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.