Summary
Overview
Work History
Education
Skills
Timeline
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Merideth Dweh

West Fargo,ND

Summary

Dynamic and dependable professional with a strong background in customer service at McDonald's. Proven ability to enhance team productivity and streamline operations while maintaining high standards of cleanliness and safety. Skilled in multitasking and effective communication, consistently improving customer satisfaction through friendly and efficient service.

Overview

9
9
years of professional experience

Work History

Crew Member

McDonald's
10.2023 - Current
  • Delivered exceptional customer service by accurately taking orders and addressing inquiries.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Operated kitchen equipment efficiently, contributing to timely meal preparation and service.
  • Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Adapted quickly to changing priorities in a fast-paced environment while maintaining high-quality service.
  • Supported inventory management by restocking supplies and monitoring product availability on the floor.
  • Executed cash handling tasks accurately, ensuring proper transactions at the register.
  • Assisted in training new crew members on operational procedures and safety protocols.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Housekeeper

3040 Hotel
01.2016 - 10.2020
  • Maintained cleanliness and organization of guest rooms and common areas to ensure high standards of hygiene.
  • Utilized industrial cleaning equipment for efficient and effective cleaning processes.
  • Adhered to safety protocols while handling cleaning chemicals and equipment to promote a safe work environment.
  • Collaborated with team members to achieve timely completion of daily housekeeping tasks.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Education

Liberia Christian High School
Monrovia Liberia
08-2011

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Verbal and written communication
  • Resilience and persistence
  • Cooking
  • Dependable and cooperative
  • Team player

Timeline

Crew Member

McDonald's
10.2023 - Current

Housekeeper

3040 Hotel
01.2016 - 10.2020

Liberia Christian High School

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