Results-driven Project Manager with expertise in records digitization, IT project execution, and business process optimization. Adept at leading cross-functional teams, defining technical requirements and integrating cloud-based storage solutions. Proven track record of managing large-scale projects, collaborating with IT teams to implement secure, scalable, and compliant digital infrastructures. Skilled in data governance, change management, and process automation to enhance operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager | Program Specialist
Virginia Department of Health
01.2023 - Current
Leading a $30 million enterprise-wide records digitization project for 10 offices and 35 Local Health Departments (LHDs), ensuring seamless migration of over 70 million documents to cloud-based platforms.
Leading a team of IT developers to configure and optimize SharePoint and Box as secure digital repositories, enhancing real-time access, retrieval efficiency, and system integration across departments.
Defining business requirements and collaborating with IT teams to align project deliverables with data security, compliance, and governance frameworks.
Managing the end-to-end document scanning pipeline, ensuring digitized records adhere to LOV (Library of Virginia) standards while mitigating risks related to data loss and unauthorized access.
Developing automation workflows for document indexing and metadata tagging, reducing manual effort and improving searchability.
Establishing KPI-driven reporting systems, using data analytics to monitor project performance, identify bottlenecks, and optimize workflows.
Engaging with executive leadership, IT, and compliance teams to facilitate change management, end-user adoption, and process improvements.
Successfully led records purging campaigns, eliminating redundant paper records and achieving cost savings of $300,000.
Project Director
Key Healthcare
08.2021 - 12.2022
Directed IT-driven process improvements to streamline patient record management and compliance reporting.
Led vendor integration and system upgrades, ensuring seamless digital workflow implementations while adhering to HIPAA and federal regulations.
Designed and deployed monitoring frameworks to track vendor performance, contract renewals, and service-level agreements (SLAs).
Achieved 90% project completion rate ahead of state inspections through proactive risk management and quality assurance strategies.
Project Change Management Consultant
Tutoria
03.2022 - 09.2022
Championed business process reengineering for digital transformation initiatives, enhancing automated communication workflows for client-tutor engagement.
Partnered with IT teams to evaluate internal systems, recommend technical enhancements, and develop user training programs to drive adoption.
Led change management strategies, reducing operational inefficiencies and boosting revenue.
Process Improvement Manager
Amazon
09.2018 - 06.2021
Optimized workflows by integrating data-driven insights and IT process enhancements.
Worked with engineering teams to refine automation tools and improve standardization.
Developed process upgrade strategies to drive efficiency and compliance.
Education
Bachelor of Arts - Social Work & Community Development
Hope Africa University
Skills
Project & Program Management (Agile, Waterfall, Scrum)
Records Digitization & Data Migration
IT Infrastructure & Cloud Solutions (SharePoint, Box,)
Process Automation & Business Analysis
Stakeholder Engagement & Cross-Team Collaboration
Risk & Compliance Management (HIPAA,)
Budgeting & Resource Allocation
Quality Assurance & Performance Optimization
Certification
Certifications
Project Management Professional (PMP)
Certified Scrum Master (CSM)
Languages
Swahili
Timeline
Project Manager | Program Specialist
Virginia Department of Health
01.2023 - Current
Project Change Management Consultant
Tutoria
03.2022 - 09.2022
Project Director
Key Healthcare
08.2021 - 12.2022
Process Improvement Manager
Amazon
09.2018 - 06.2021
Bachelor of Arts - Social Work & Community Development
Hearing Follow up Specialist - EHDI Program at Virginia Department of HealthHearing Follow up Specialist - EHDI Program at Virginia Department of Health
Covid Case Investigator/Program Admin Specialist 2 at Virginia Department Of HealthCovid Case Investigator/Program Admin Specialist 2 at Virginia Department Of Health
Registered Certified Pharmacy Technician at Rite-Aid Pharmacy(CEASING OPERATIONS ON 6/9/25)Registered Certified Pharmacy Technician at Rite-Aid Pharmacy(CEASING OPERATIONS ON 6/9/25)