Personable and responsible Veterinary Technician with 25+ years of experience in fast-paced environments, 14+ years in Internal Medicine/Oncology. Hardworking and highly motivated to maintain customer satisfaction and contribute to company success. Proven ability to handle clinical tasks, assist in surgeries/procedures, and provide compassionate care to both patients and clients. Strong focus on team collaboration and adaptability to changing needs. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Mission Veterinary Emergency and Specialty/Overland Park Veterinary Emergency and Specialty
10.2013 - Current
Assisted the Internal Medicine, Oncology and ER Veterinarians in many tasks providing care to animals
Organizing animal treatments, medications, procedures, and all hospitalization set-up and care
Anesthesia and phlebotomy skills used daily
As lead technician for Dr. Laura Grigsby, many skills were required – Advance Client communication and knowledge on Internal medicine
Training of other technicians in Internal Medicine
Management of the schedule of patients; coordinating with multiple departments/owners/RDVM’s to ensure advanced patient care
Coordinated all types of specimens and blood collection, processing, and when necessary, shipping
Maintained and operated several diagnostic machines and equipment
(Radiology (x-ray and CT), Ultrasound, Cytology, GI Endoscope, Bronchoscope, rhinoscopy, cystoscope)
Preformed Exam room set-up, check in/out, and patient history using multiple veterinary software programs
Currently all daily activities are digital
Coordinated with Hills Science Diet Rep. to maintain sample program for the entire hospital
Prepared and filled prescriptions in the Pharmacy, and when necessary, calling in prescriptions to multiple types of Pharmacies
Completed the surgical/procedural preparation of the animals including intubation, anesthesia and anesthesia monitoring/recovery
Performed the duty of the main ICU technician, which included a wide variety of tasks and responsibilities
Worked as the Triage technician on assigned Emergency shifts
Advanced proficiency with administration of chemo therapy, female/male urinary catheters, blood donation/transfusion, and tube placement (nasogastric feeding tubes, nasal oxygen, Jug catheter, picline)
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
Improved patient care by assisting veterinarians in diagnosing and treating animals.
Maintained detailed records of animal health care and diagnostic treatments.
Administered medications to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Prepared, sterilized and maintained medical instruments and equipment.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Assisted in preparation and administration of anesthesia for surgical processes.
Collected patient biopsies and blood samples for laboratory analysis.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Triaged incoming patients to determine treatment needs and urgency of care.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Restrained animals to protect veterinarians from potential harm.
Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Trained and mentored other LVT staff.
Obtained patient history from owners and performed physical examinations.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Advanced proficiency in Ultrasound - NCSU ultrasound certified.
Veterinary Technician
Blue Pearl Specialty & Emergency
07.2011 - 10.2013
Assisted the Internal Medicine Veterinarians in many tasks providing care to animals
Organizing animal treatments, medications, procedures, and all hospitalization set-up and care
Scheduled and preformed call backs for the animals that have been released from the hospital
Coordinated all types of specimens and blood collection, processing, and when necessary, shipping
Maintained and operated several diagnostic machines and equipment
(Radiology, Ultrasound, Cytology, GI Endoscope, Bronchoscope)
Preformed Exam room set-up, check in/out, and patient history using SpecVet veterinary software
Prepared and filled prescriptions in the Pharmacy, and when necessary, calling in prescriptions to local Pharmacies
Completed the surgical preparation of the animals including intubation and anesthesia monitoring
Assisted in opening of Blue Pearl’s Northland location for the first six months as the sole Internal Medicine Technician
Training several new technicians and aids
Performed the duty of the main ICU technician, which included a wide variety of tasks and responsibilities
Worked as the Triage technician on assigned Emergency shifts
Bartender
Boomers Bar and Grill
11.2005 - 01.2011
Assisted customers with food selection, inquiries, and order customization requests
Developed reputation as an efficient service provider with high levels of accuracy
Guaranteed positive customer experiences and resolved all customer complaints
Accurately balanced cash drawer after every shift
Computed accurate sales pricing for purchase transactions
Excelled in exceeding daily credit card application goals
Worked as a team member performing cashier duties, product assistance, and cleaning
Earned management trust by serving as a key holder, responsibly opening and closing the store
Veterinary Assistant
Jackson Animal Clinic
06.1998 - 04.2008
Assisted Veterinarians in many tasks providing care to animals in the office, surgery room, and on farm calls at the client’s homes
Organized animal treatments, medications, and dietary requirements
Coordinated all types of specimens and blood collection, processing, and when necessary, shipping
Maintained and operated several different diagnostic machines and equipment