Meriel Curtis
St Louis,MO
Summary
School Secretary with history of working effectively with teachers, administrators, students and parents. Knowledgeable about school system policies, educational principles and administrative support needs. Success tracking expenses, drafting reports and processing payments from parents and guardians.
Office Professional with 27 years of experience managing attendance records, communicating with parents and supporting administrative staff. Welcoming front desk staff with clear understanding of security and check-in procedures. Detailed computer system and database manager.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
27
27
years of professional experience
Work History
Office Professional
Ritenour School District
09.1996 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Delivered clerical support by handling range of routine and special requirements.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained and updated office records, both digital and physical.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered constant flow of customer calls with minimal wait times.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
- Processed student registrations and withdrawals.
File Clerk
DePaul Health Center
04.2003 - 08.2013
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained physical and computer-based filing systems.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Examined, categorized, and sorted incoming documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Located and retrieved requested documents in accordance with established policies.
- Maintained patient confidence by keeping patient records information confidential.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Pulled patient charts for physicians to prepare physicians for appointments.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Provided clerical support, addressing routine, and special requirements.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
St. Louis Community College
Florissant, MOHigh School Diploma -
Paul VI High School
Haddonfield, NJSkills
- Data Entry
- File Maintenance
- Customer Service
- Document Filing
- Administrative Support
Timeline
File Clerk
DePaul Health Center
04.2003 - 08.2013
Office Professional
Ritenour School District
09.1996 - Current
St. Louis Community College
High School Diploma -
Paul VI High School
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