Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.
Overview
3
3
years of professional experience
Work History
Eligibility Specialist II
Ohio Department Of Job And Family Services
02.2023 - Current
Resolved discrepancies with client applications to verify eligibility.
Assisted clients with accurate eligibility form, application and document completion.
Processed and certified documents for accuracy and compliance with government regulations.
Communicated with people from various cultures and backgrounds on application process.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Scheduled appointments with applicants to gather information and explain benefits processes.
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Facilitated information and resource exchanges with external agencies to progress client applications.
Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
Assisted clients with completion of applications and paperwork.
Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
Toddler Teacher
Primrose Schools
07.2021 - 02.2023
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Allowed for ample outdoor discovery time in schedule each day.
Educated students in foundational concepts such as shapes, numbers, and letters.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Promoted sensory development by providing access to different textures.
Fostered reasoning and problem solving through active exploration games and activities.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Engaged with children on individual basis to build positive relationships and promote learning.
Actively encouraged children to develop their communication, problem-solving and social skills.
Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Enhanced learning experiences by incorporating age-appropriate activities and play-based teaching methods.
Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
Education
Bachelor of Science - Social Sciences
Franklin University
Columbus, OH
12.2023
High School Diploma -
Graham Local School
St. Paris, OH
05.2019
Skills
Resource Information
Documentation and Paperwork
Effective Communication Skills
Applicant Engagement
Program Knowledge
Proficiency in Excel and Government Websites
Telephone Etiquette
Government Relations
Application Review
Eligibility Determination
Schedule Management
Timeline
Eligibility Specialist II
Ohio Department Of Job And Family Services
02.2023 - Current
Toddler Teacher
Primrose Schools
07.2021 - 02.2023
Bachelor of Science - Social Sciences
Franklin University
High School Diploma -
Graham Local School
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