Summary
Work History
Education
Skills
Languages
Timeline
Generic

Merilyn Salcedo

12445 Trinity Dr. Eastvale,C.A

Summary

Motivated team player with strong work ethic. Supported team objectives through diligent task completion and organization. Adapted quickly to new systems and ideas, ensuring timely follow-through on responsibilities.

Work History

The Rooter Company / Top tech plumbing and electrical / Just Drain Sewer
  • Greeted and acknowledge each customer through the phone and emails
  • Assisted customers where possible
  • Provided answers to product and payment-related queries
  • Resolved customer complaints
  • Refereed customers to the right person to answer queries and deal with any problems
  • Accurately process sales using cash registers, scanners or equipment
  • Provided to obtain total purchase amount
  • Accepted cash, checks and bankcards for payment
  • Accounting with all the company’s work orders
  • Processed payments according to company procedure
  • Provided change for cash payments
  • Issued receipts for payments receive
  • ADP tool for payroll
  • Microsoft sheets
  • Wave payment
  • Apptivo software
  • Billing
  • Service Titan
  • Collections
  • AR & AP

Payroll/ Clerk/ dispatcher

Helping Hands Medical Transportation
  • Supported customers by answering product and membership service questions
  • Dealing with customer feedback and general inquiries
  • Gave customers service information including product and membership details
  • Process service and return transactions at the register in alignment with company’s100% customer satisfaction guarantee
  • Accepted payment for goods, make change, and issue receipts
  • Maintained customer hold area by keeping the area organized

Cashier

Farmer Boys
  • Followed all safe working practices. Teamwork
  • Performed store cleaning regularly to insure store exceeds all cleanliness standards
  • Maintained a safe working environment for customers and fellow employees
  • Performed other duties or tasks as requested
  • Followed all safe working

Education

college - cosmetology

RTC
01.2019

High School - general studies

Jurupa Valley High School
Jurupa Valley, CA
01.2018

Skills

  • Provide excellent customer service; work with customers in a courteous and professional manner
  • Ability to use word and excel
  • Bilingual (English / Spanish)
  • Knowledge of basic cash handling procedures
  • Communication skills
  • Numeracy skills
  • Accuracy and attention to detail
  • Problem-solving skills
  • Strong customer service skills
  • Ability to work independently
  • Integrity and honesty
  • Reliability
  • Payment
  • Remote position
  • Working fast environment
  • Multitasking

Languages

Spanish
Full Professional

Timeline

The Rooter Company / Top tech plumbing and electrical / Just Drain Sewer

Payroll/ Clerk/ dispatcher

Helping Hands Medical Transportation

Cashier

Farmer Boys

college - cosmetology

RTC

High School - general studies

Jurupa Valley High School
Merilyn Salcedo