Meri Margaret Baisley
Elgin,TX
Summary
Adept at managing time and maintaining a clean driving record. Detail-oriented DSP offering 3+ years of experience. This includes assisting clients with daily living activities and monitoring clients with developmental disabilities. Superior record of dedication and commitment to patients by promoting comfort and quality care. Exceptional critical thinking and customer service skills. I led teams at Subway to improve service delivery, demonstrating a results-driven approach and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Driver
Self Employed
08.2021 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed all relevant traffic laws and safety regulations.
Home Health Aide
Kathy Kann
11.2019 - 03.2020
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Direct Support Professional
AuSable Valley Community Mental Health
06.2017 - 01.2020
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Assisted with daily living activities, running errands, and household chores.
Customer Service Associate/Student Food Service Worker
Mio Pizza Shop
09.2015 - 06.2018
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Managed cash transactions accurately, maintaining accountability for all funds received during shifts.
Manager
Subway
04.2014 - 08.2015
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate Degree in Science And Arts -
Kirtland Community College
Roscommon, MI07.2021
Skills
- Time Management
- Customer Service
- Punctual and Reliable
- Patience and understanding
- Critical Thinking
Timeline
Driver
Self Employed
08.2021 - Current
Home Health Aide
Kathy Kann
11.2019 - 03.2020
Direct Support Professional
AuSable Valley Community Mental Health
06.2017 - 01.2020
Customer Service Associate/Student Food Service Worker
Mio Pizza Shop
09.2015 - 06.2018
Manager
Subway
04.2014 - 08.2015
Associate Degree in Science And Arts -
Kirtland Community College