Reliable employee. Offering excellent communication and good judgment. Highly skilled in managing reservations, telephone calls and customer inquiries.
Overview
1
1
year of professional experience
Work History
Behavior Analysis, Inc.
Behavior Analysis, Inc.
06.2024 - Current
Provides Applied Behavior Analysis intervention to children with Autism Spectrum Disorder and/or related disorders
Collects and displays data in accordance with policies and procedures
Maintains records in accordance with policies and procedures
Customer Service Representative
Fox Mar Studio
11.2023 - Current
Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
Responded to customer calls and emails to answer questions about products and services.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Provided language translation services for customer service inquiries.