Merissa B. Calderilla
Fort Worth,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Tom Thumb Food Stores
Fort Worth, TX
10.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
Front End Supervisor
Fiesta Mart
Fort Worth, TX
01.2023 - 09.2023
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Directed and supervised employees engaged in sales, inventory-taking, and performing services for customers
- Instructed staff on how to handle difficult or complicated sales and training to the best of my knowledge.
Pharmacy Technician
Walgreens
Fort Worth
10.2022 - 01.2023
- Performed data entry for patient information and medications and ensured compliance with HIPAA regulations and patient confidentiality laws
- Delivered quality customer service, prepared prescriptions, field inquiries, and escalated issues to the pharmacist when needed.
Shift Leader
Wingstop
Fort Worth
04.2022 - 09.2022
- Efficiently worked as a team leader, encouraged and assisted training of others
- Performed both opening and closing operations, printed reports, inventory-taking, and performed services for both customers and my staff
- Completed store deposits and performed quality customer service.
Education
High School Diploma -
Arlington Heights High School
Fort Worth06.2018
Medical Assisting -
Remington College
Fort WorthSkills
- Working well under pressure
- Meeting deadlines
- Exceeding tasks
- Working in a fast-paced environment
- Leadership
- Problem-solving
- Cash Handling
- Customer Assistance
- POS Systems
- Customer Relations
- Time management skills
- Organizational abilities
Certificateslicenses
- CPR Certified
- TABC Certified
- Drivers License
- Pharmacy Technician License
References
References available upon request.
Timeline
Cashier
Tom Thumb Food Stores
10.2023 - Current
Front End Supervisor
Fiesta Mart
01.2023 - 09.2023
Pharmacy Technician
Walgreens
10.2022 - 01.2023
Shift Leader
Wingstop
04.2022 - 09.2022
High School Diploma -
Arlington Heights High School
Medical Assisting -
Remington College