Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Principal Clerk Police II
City Of Los Angeles- LAPD WVAL
12.2018 - Current
Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
Improved communication between departments by regularly updating and distributing key documentation for reference.
Managed high-volume daily tasks, ensuring timely completion and maintaining a consistently organized work environment.
Expedited document processing by accurately proofreading and editing materials before submission to relevant parties.
Supported budget administration by tracking expenses, processing invoices, and assisting with financial reporting as needed.
Maintained accurate records by diligently entering data into relevant databases, minimizing errors or discrepancies within the system.
Promoted a positive office culture by organizing team-building events and actively participating in staff meetings to address any concerns or areas of improvement.
Contributed to successful audits through meticulous record-keeping practices that ensured all required documentation was readily accessible when requested.
Principal Clerk Police I
City Of Los Angeles- LAPD R & I
08.2017 - 12.2018
Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
Improved communication between departments by regularly updating and distributing key documentation for reference.
Managed high-volume daily tasks, ensuring timely completion and maintaining a consistently organized work environment.
Provided exceptional customer service, resolving inquiries promptly and professionally while maintaining strict confidentiality of sensitive information.
Assisted in the development of training materials to onboard new employees efficiently, increasing their job readiness upon starting their roles.
Identified opportunities for process improvements by conducting thorough evaluations of current procedures, leading to increased efficiency across multiple departments.
Managed incoming and outgoing correspondence, ensuring prompt delivery and accurate categorization within the appropriate communication channels.
Interacted with customers by phone, email, or in-person to provide information.
Created and maintained detailed records of all office activities.
Assisted with onboarding of new employees.
Senior Administrative Clerk
City Of Los Angeles- LAPD WVAL
10.2007 - 08.2017
Streamlined office processes by implementing new filing systems and organizational strategies.
Enhanced team efficiency by coordinating schedules, meetings, and travel arrangements for senior staff members.
Reduced expenses with careful monitoring of supply inventory and proactive reordering practices.
Improved inter-departmental communication by creating a centralized database for shared documents and resources.
Ensured accurate record-keeping with diligent data entry into various company databases, spreadsheets, and software programs.
Supported executive decision-making with thorough research, report compilation, and presentation preparation efforts.
Bolstered employee morale by organizing team-building events, holiday parties, and recognition ceremonies on a regular basis.
Consistently exceeded performance expectations, receiving recognition for exceptional work ethic, adaptability, and commitment to delivering outstanding administrative support.
Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Arranged meetings and appointments and updated records to assist management.
Proofread and edited professional documents to fix errors.
Assisted coworkers and staff members with special tasks on daily basis.
Education
Business Administration
Glendale Community College
Glendale, CA
Business Administration
Moorpark College
Moorpark, CA
Business Administration
Pierce Community College
Winnetka
Skills
Confidentiality maintenance
Scheduling and planning
Data entry proficiency
Administrative support
Staff supervision
Record keeping expertise
Policy enforcement
Budget management
Timeline
Principal Clerk Police II
City Of Los Angeles- LAPD WVAL
12.2018 - Current
Principal Clerk Police I
City Of Los Angeles- LAPD R & I
08.2017 - 12.2018
Senior Administrative Clerk
City Of Los Angeles- LAPD WVAL
10.2007 - 08.2017
Business Administration
Glendale Community College
Business Administration
Moorpark College
Business Administration
Pierce Community College
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