Summary
Overview
Work History
Education
Skills
Websites
Education
Certification
Work Preference
Timeline
Generic
Open To Work

Merk Lemma

Summary

Cybersecurity engineer with strong expertise in data security, network traffic analysis, and vulnerability assessment. Demonstrated capability in implementing effective defense mechanisms and enhancing data protection across various environments. Collaborates efficiently within teams while independently addressing complex security challenges.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Volunteer

Computer for the Blind
Richardson, TX
04.2024 - Current
  • Uploaded and tested assistive software, including JAWS, Braille translation software, and ZoomText, then shipped laptops and desktops to clients.
  • Provided technical support for assistive devices and software applications, addressing user needs effectively.
  • Built and refurbished computers to ensure compatibility for vision-impaired clients by installing necessary software.

Bus Operator

Dallas Area Rapid Transit (DART)
Dallas, TX
02.2017 - Current
  • Conducted pre-trip inspections to ensure bus readiness and safety compliance.
  • Monitored passenger behavior, ensuring compliance with safety regulations to maintain a secure travel environment.
  • Followed planned bus route, making scheduled stops to efficiently pick up and drop off travelers while collecting fares.
  • Answered questions about route and communicated with dispatcher to promptly address emergencies or accidents.

Medical Data Analyst

Quadra Med
Plano, TX
03.2017 - 10.2017
  • Analyze medical records and merge all scattered data into a single record across different EHR systems.
  • Utilized various EHR systems including Smart Merge, Star, Chart Maxx, Cerner, and Epic to manage patient records.
  • Retrieved and analyzed data using SQL to support informed decision-making.
  • Analyzing data to assist in delivering optimal healthcare management and decision-making.
  • Compiled and organized healthcare data for efficient access and comprehensive analysis.
  • Investigated data to identify patterns and trends, reducing redundancy in the database.
  • Access records with HIPAA-recommended standards protecting the security and privacy of clients.

Technical Support Intern

Methodist Mansfield Medical Center
Dallas, TX
03.2016 - 06.2016
  • Administered computer information systems, collecting and analyzing patient data to support clinical decisions.
  • Facilitated EHR management, safeguarding patients' records and enhancing data security.
  • Managed patient health information and medical records to ensure compliance and accuracy.
  • Assigned medical codes for accurate billing.

Desktop IT Support Volunteer

Methodist Dallas Medical Center
Dallas, TX
03.2015 - 08.2015
  • Fulfill primary helpdesk support for 60+ desktop and laptop workstations.
  • Provided technical support to staff at non-profit Methodist Hospital in Dallas under direction of the Director of Information Technology.
  • Collaborated with teams at the non-profit Methodist Hospital in Dallas to address technical needs.
  • Assisted in the implementation and configuration of Cisco routers and switches for network optimization.
  • Set up and configured firewalls following guidelines provided by the network administrator.
  • Set up, troubleshoot, and repair LAN system issues.
  • Contributed to design and implementation of IT helpdesk ticketing system to streamline support requests.
  • Advised on cybersecurity risk assessment methodologies to enhance network security.
  • I have worked on segmenting the network and implementing VLAN and VLAN TRUNCING.

Education

Master of Science - Information Technology, concentration in Information Security

Southern New Hampshire University
04-2023

Certificate - Cyber Security

Nucamp Bootcamp
10-2025

Post-Graduate Certificate - Cloud Computing

University of Texas At Austin
09-2023

Some College (No Degree) - Linux

Linux Accademy

Bachelor of Science - Healthcare Informatics

Western Governors University

Skills

  • Information security policy
  • Network configuration and maintenance
  • Firewall configuration and management
  • IDS/IPS implementation
  • Vulnerability scanning
  • Network traffic analysis
  • LAN/WAN administration
  • TCP/IP networking
  • SQL database management
  • Python programming
  • Wireshark analysis
  • Nmap scanning
  • Linux-based firewall management
  • PFSense firewall configuration
  • Palo Alto firewall management
  • Snort intrusion detection
  • Syslog server configuration
  • Splunk data analysis
  • Performance monitoring
  • System upgrades
  • VLAN and trunking
  • HTML development
  • MS Access database management
  • Microsoft Office Suite proficiency
  • MS Project planning

Education

other

Certification

  • CompTIA Security+
  • CompTIA Project+
  • Registered Health Information Administrator (RHIA)
  • Certified Coding Associate (CCA)
  • Basic training and certifications in AI tools CHATGPT & GEMIN from Coursive online training

Work Preference

Work Type

Contract WorkFull TimePart TimeGig WorkInternship

Location Preference

RemoteOn-SiteHybrid

Timeline

Volunteer

Computer for the Blind
04.2024 - Current

Medical Data Analyst

Quadra Med
03.2017 - 10.2017

Bus Operator

Dallas Area Rapid Transit (DART)
02.2017 - Current

Technical Support Intern

Methodist Mansfield Medical Center
03.2016 - 06.2016

Desktop IT Support Volunteer

Methodist Dallas Medical Center
03.2015 - 08.2015

Master of Science - Information Technology, concentration in Information Security

Southern New Hampshire University

Certificate - Cyber Security

Nucamp Bootcamp

Post-Graduate Certificate - Cloud Computing

University of Texas At Austin

Some College (No Degree) - Linux

Linux Accademy

Bachelor of Science - Healthcare Informatics

Western Governors University
Merk Lemma