Merlande Etienne
Greenfield,IN
Summary
Results-driven professional with a solid background in tax preparation and financial analysis. Recognized for delivering high-quality service and ensuring compliance, ready to leverage expertise to enhance client satisfaction and drive efficiency. Results-driven tax preparer with experience in regulatory compliance and time management. Known for maintaining high standards of data accuracy while assisting clients in navigating tax filing processes. Ready to contribute to a dynamic team focused on client satisfaction and operational excellence.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Indianapolis, IN
01.2026 - 06.2026
- Processed prescriptions accurately and efficiently for customers at CVS Pharmacy.
- Ensured compliance with safety standards and pharmacy regulations consistently.
- Maintained cleanliness and organization of the pharmacy workspace regularly.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Tax Preparer
Jackson Hewitt
Indianapolis , IN
12.2024 - 05.2026
- Prepared individual and business tax returns accurately and efficiently.
- Utilized tax software to process and file returns electronically.
- Assisted clients in gathering necessary documentation for tax filing processes.
- Provided clear explanations of tax laws and regulations to clients.
Front End Lead
Walmart Inc
Fort Lauderdale, Florida
03.2015 - 06.2020
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Managed scheduling to ensure adequate coverage during peak hours.
Education
Associate of Applied Science - Pharmacy Technician
Vincennes University
Indianapolis, IN05-2026
Skills
- Tax preparation
- Regulatory compliance
- Financial analysis
- Time management
- Data accuracy
- Documentation skills
- Problem resolution
- Client consultation
Timeline
Pharmacy Technician
CVS Pharmacy
01.2026 - 06.2026
Tax Preparer
Jackson Hewitt
12.2024 - 05.2026
Front End Lead
Walmart Inc
03.2015 - 06.2020
Associate of Applied Science - Pharmacy Technician
Vincennes University