MERLE HARMON
BUFFALO,MO
Summary
I am a mental health professional licensed as a provisionally licensed professional counseling in the State of Missouri, with experience in counseling, education, customer service technologies, community services, addiction intervention, and law enforcement. I desire to continue developing as an engaging professional counselor and educator in the post-secondary educational arenas.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Licensed Professional Counselor
Compass Health Network
06.2025 - 09.2026
- Oversaw a diverse range of client cases in a treatment setting.
- Created targeted addiction and outpatient care plans to facilitate client progress.
- Developed personalized treatment plans.
- Implemented trauma-informed care protocols.
- Enhanced emotional regulation for clients.
- Provided support to adults facing challenges related to addiction..
- Managed a diverse caseload
- Enhanced emotional regulation skills in clients, contributing to improved coping strategies.
- Documented progress notes, assessments, and care updates in electronic health records.
- Provided individual and group counseling using evidence-based therapeutic interventions.
Account Manager, Missionary Associates
Assemblies of God World Missions
05.2022 - 07.2025
- Aligned account management with key product updates to enhance client satisfaction.
- Implemented a systematic approach that elevated service quality across accounts.
- Developed customer retention strategies.
- Managed complex client issues
- Drove a systematic approach to improve service quality.
- Addressed urgent issues for key accounts
- Designed and executed customer retention strategies that strengthened client loyalty.
- Collaborated with cross-functional teams.
- Coordinated donor follow-up, responding promptly to inquiries and support needs.
- Processed account updates, ensuring data accuracy across ministry records and reports.
Community Support/ MAADC II / Substance Use Counselor
Heartland Center for Behavioral Change
02.2021 - 05.2023
- Designed individualized care plans.
- Provided effective treatment for individuals with substance disorders.
- Partnered with Department of Corrections on ICTS Council
- Participated in case conferences to develop collaborative treatment plans, enhancing client outcomes.
- Collaborated with local rehabilitation centers.
- Collaborated with a multidisciplinary team.
- Implemented a holistic treatment approach, addressing physical, emotional, and social aspects of recovery.
- Facilitated relapse-prevention strategies.
- Ensured culturally sensitive care.
Paraprofessional/ SPED Bus Driver
Fair Grove Middle School
07.2017 - 07.2019
- Facilitated group learning sessions.
- Conducted interventions for at-risk students.
- Boosted in-person student engagement through interactive activities.
- Supported students with emotional and behavioral disorders.
- Managed challenging behaviors effectively.
- Developed tactile learning tools to support diverse learning styles.
- Enhanced language development for students with speech delays.
- Facilitated language development for students with speech delays through targeted interventions.
- Conducted parent-teacher conferences.
- Collaborated with the lead teacher.
- Mentored new paraprofessionals.
- Fostered experiential learning.
- Coordinated field trips.
- Tracked academic performance regularly.
- Adapted teaching methods to match diverse learning styles.
RCF Manager
Levering Regional Health Care Center
07.2016 - 07.2017
- Cultivated strategic partnerships with high-impact clients to drive project success.
- Fostered team collaboration to streamline project workflows and improve communication.
- Reduced interruptions in service by implementing proactive measures.
- Implemented effective time management.
- Led inter-departmental collaboration
Instructor
Hannibal-LaGrange University
07.2012 - 06.2014
- Directed a vocal & instrumental ensemble.
- Elevated student exposure to musicianship.
- Championed program featuring diverse repertoires, enhancing cultural awareness.
- Elevated student exposure to musicianship through targeted workshops and performances.
- Improved group performance quality.
- Arranged pieces for student ensembles.
- Organized a collaborative concert series.
- Initiated the development of original music recordings.
- Ensured customer satisfaction through effective communication and problem-solving.
- Resolved online issues efficiently to enhance user experience and functionality.
- Psychological assessment/intervention of student issues
- Trouble shooting online problems
- Facilitated student retention through proactive communication and engagement initiatives.
- Organized collaborative concert series, fostering community engagement and collaboration among students.
Youth Counselor
Chaddock
07.2000 - 03.2014
- Offered support services for homeless youth.
- Provided supportive services to empower homeless youth towards stable living conditions.
- Assisted at-risk teens in setting personal goals.
- Implemented cognitive-behavioral strategies.
- Participated in multidisciplinary team discussions.
- Implemented strategies to minimize disciplinary actions within the team.
- Guided at-risk teens in establishing and pursuing personal goals for positive life changes.
- Assisted in developing a behavioral modification curriculum.
Education
Master of Science - Psychology: Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ01-2025
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA01-2020
Diploma - Local Law Enforcement
Illinois State Police Academy
Springfield, IL01-1999
Skills
- CBT proficiency
- Psychological crisis management
- Clinical documentation accuracy
- Individualized treatment planning
- Psychotherapy for addiction recovery
- Addiction recovery psychotherapy
- Teletherapy service delivery
- Mentorship development
- Team collaboration
- Treatment resource development
- Behavioral therapy techniques
- Progress monitoring strategies
- Group counseling techniques
- Therapeutic technology use
- Community outreach initiatives
- Crisis intervention
- Family therapy techniques
- De-escalation strategies
- Grief support
Certification
Licensed Professional Counselor in State of Missouri, Missouri Associate Alcohol & Drug Counselor credentialed, NCE certified, ASAM Trained counselor, Non-Violent Crisis Intervention
Timeline
Licensed Professional Counselor
Compass Health Network
06.2025 - 09.2026
Account Manager, Missionary Associates
Assemblies of God World Missions
05.2022 - 07.2025
Community Support/ MAADC II / Substance Use Counselor
Heartland Center for Behavioral Change
02.2021 - 05.2023
Paraprofessional/ SPED Bus Driver
Fair Grove Middle School
07.2017 - 07.2019
RCF Manager
Levering Regional Health Care Center
07.2016 - 07.2017
Instructor
Hannibal-LaGrange University
07.2012 - 06.2014
Youth Counselor
Chaddock
07.2000 - 03.2014
Diploma - Local Law Enforcement
Illinois State Police Academy
Bachelor of Science - Psychology
Liberty University
Master of Science - Psychology: Clinical Mental Health Counseling
Grand Canyon University