Merle Hodge

• Provided quality care and excellent customer service for dog owners in the Bay Area.
• Built client base and took instruction for walking, feeding and exercise programs from dog owners.
• Ensured physical safety of each dog at all times.
  

· Performs clerical duties including typing, filing, and completion of simple forms.

· Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.

· Answers phones, directs calls to appropriate individuals, and prepares messages.

· Copies, sorts, and files records related to office activities, business transactions, and other matters.

· Prepares letters, memos, forms, and reports according to written or verbal instructions.

· Sorts incoming mail and delivers to appropriate department or individual, processes outgoing mail.

· Maintains filing systems either manually or electronically.

· Manages calendars and schedules appointments.

· Performs other related duties as assigned.

· Supervise and assist ‘Community Workers’ to ensure that they conduct their duties to the NYC Parks Dept’s standards

· Provide for the welfare and safety of park visitors, etc by giving assistance and information, including park’s rules and regulations

· Clean various parks, including sweeping, cleaning, disposal of garbage while maintaining a safe environment for its patrons

· Safely operate Parks department’s vehicles

· Record and verbally disseminate information to supervisors and other Park officials as required

· Courteously convey information to the patrons of the park (i.e.: explain policies and procedures, etc.)

· Possess extensive knowledge of the Park’s Department practices and procedures, always keeping abreast of changes to polices, etc. Provided the customers with a pleasant dining experience and quality service.

· Responsible for the safe operation of a public transit bus over an assigned route

· Meet and greet customers, always maintaining a pleasant, courteous and helpful attitude

· Collect fares

· Answer questions regarding route and schedules

· Write Reports regarding daily duties as required