Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Merlette Muhungu

Merlette Muhungu

Charlotte,NC

Summary

Seeking employment to grow professionally in costumer service, financial roles, and international affairs. Experienced in building interpersonal relations, sales, and have strong leadership skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Seasonal Sales Associate

NEW AGE MARKETING
Charlotte, NC
06.2022 - 09.2022
  • Worked with the Marketing Manager on key accounts to integrate campaigns with customer sales promotions
  • Build relationships with customers to communicate promotional services
  • Generate new customer acquisitions through face-to-face customer relations.

Sales Associate

CONVERSE
Charlotte, NC
10.2020 - 01.2022
  • Stocked supplies throughout the different store departments
  • Processed store shipments putting sensors in the merchandise and to ensure the correct product was received
  • Welcomed customers entering the store and during check out receiving payment by cash, credit or debit card.

Human Resource- Front Desk Receptionist

GIVEN HAIR BRAIDING
Charlotte, NC
05.2020 - 10.2020
  • Welcomed incoming calls
  • Assisted customers by providing information and resolving their complaints
  • Maintained professional tone at all times, including during peak rush hours.

Sales Associate

NIKE
Charlotte, NC
10.2019 - 01.2020
  • Similar duties and responsibilities to Converse.

Human Resource -Front Desk Receptionist

CAROWINDS
Charlotte, NC
04.2019 - 08.2019
  • Interacted with new hires by processing their documents and scheduling them for orientation
  • Supported human resources, controlling resume flow within applicant tracking system
  • Optimized traceability, developing organizational filing systems for confidential employee records and reports.

Cashier/Deli Assistant

THE MILL MARKET AND DELI
South Burlington, VT
08.2016 - 05.2017
  • Operated the cash register, collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions and offered product advice
  • Verified customer identification for alcohol or tobacco purchases.

Education

Bachelor’s of International - Business

Saint Peter's University
12.2023

High School Diploma -

South Burlington High School
01.2016

Principles of Accounting, Principles of Marketing, Principles of Management, International Business, Microeconomic Principles -

Skills

  • Friendly and Outgoing
  • Time Management
  • Problem-Solving
  • Money Handling
  • Relationship Building
  • Customer Service
  • Honest and Ethical
  • Product and Service Sales
  • Attention to Detail

Languages

  • Bilingual: English and French - Fluent
  • Timeline

    Seasonal Sales Associate

    NEW AGE MARKETING
    06.2022 - 09.2022

    Sales Associate

    CONVERSE
    10.2020 - 01.2022

    Human Resource- Front Desk Receptionist

    GIVEN HAIR BRAIDING
    05.2020 - 10.2020

    Sales Associate

    NIKE
    10.2019 - 01.2020

    Human Resource -Front Desk Receptionist

    CAROWINDS
    04.2019 - 08.2019

    Cashier/Deli Assistant

    THE MILL MARKET AND DELI
    08.2016 - 05.2017

    Bachelor’s of International - Business

    Saint Peter's University

    High School Diploma -

    South Burlington High School

    Principles of Accounting, Principles of Marketing, Principles of Management, International Business, Microeconomic Principles -

    Merlette Muhungu