Merlin Williams
Silver Spring,MD
Summary
Experienced HR professional with a proven track record in recruitment, employee relations, and training.
Diligent HR Manager with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.
Experienced with Paycom, Net-Chex, Oracle, SharePoint, and Salesforce. Proficient in SAP. Proficient in MS Office Suite (Word, Excel, PowerPoint).
Overview
9
9
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES MANAGER
CORNERSTONES
08.2022 - Current
- Process employee payments, benefits, and lead training programs for the organization
- Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments
- This could include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications
- Recruit, interview, onboard and facilitate the hiring process
- Conduct background checks, process I9s and manage E-Verify systems
- Maintain compliance with federal, state, and local employments laws
- Maintain knowledge of trends, best practices, and new technological updates within the human resource department
- Ensure all aspect of Paycom are up to date with company needs
TRAINING ADMINISTRATOR
EMERGENT BIO-SOLUTIONS
06.2019 - 06.2022
- Experienced with gown training in Cleanroom environments, implementing and enforcing Cleanroom policies
- Involved with onboarding new employees
- Designed 10 new GDP's for company
- Participated in developing and implementing 5 new training programs
- Booked and set up classrooms and training venues
- Managed schedules, records and accounts receivable
- Submitted reports on training activities and results
- Recommended improvements or new programs
- Ensured employees and vendors follow established policies
- Utilized MS Office Suite
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Tracked employee progress through regular assessments, providing feedback for continuous improvement in job performance.
- Managed scheduling and logistics for training events, ensuring seamless execution and minimal disruption to daily operations.
- Boosted employee morale through recognition programs tied to successful completion of training milestones.
HR GENERALIST
ALLEGIS GROUP
01.2017 - 04.2021
- Involved with talent acquisition and development
- Interviews applicants
- Administers pre-employment tests, along with other onboarding assistance
- Involved in completing background investigations
- Engaged with key stakeholders to align with recruitment strategies and hiring needs
- Processes transfers, promotions, and terminations of employees
- Processes benefits (STD, LTD, COBRA)
- Answers 100 calls and emails quickly and efficiently, and addresses employee concerns
- Utilized MS Office Suite
FINANCIAL ACCOUNT MANAGER
AEROTEK
12.2015 - 12.2017
- Managed student account balances
- Processed payments, adding to accounts and setting up payment arrangements as needed
- Led and supervised over 10 employees on a regular basis, monitoring for production, attendance, leave, and daily task
- Created and developed payment plans for students with outstanding balances
- Established professional relationships with key stakeholders, displaying poise and courtesy
- Developed strategies on how to resolve issues effectively and efficiently
- Recorded and updated student balances in CRM system
- Maintained all strategic account plans and activities within CRM
- Hands-on experience in managing spreadsheets and administrative software such as Oracle, Salesforce, SharePoint, and SAP
- Utilized MS Office Suite
- Facilitated timely decision-making by presenting accurate financial reports to key stakeholders.
- Analyzed accounts for delinquencies and other ongoing issues.
- Accelerated resolution of account discrepancies by collaborating with relevant parties to establish clear communication channels.
- Evaluated portfolio performance regularly, making adjustments as needed to align with market fluctuations and client preferences.
- Increased client satisfaction by proactively addressing financial concerns and providing tailored solutions.
Education
BACHELOR OF SCIENCE - HUMAN RESOURCE MANAGEMENT
STRAYER UNIVERSITY
Baltimore, MD06.2021
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
WALDEN UNIVERSITY
Minnesota City, MN06.2018
Skills
- Paycom System Management
- Payroll Administration
- Recruitment Strategizing
- Talent Acquisition / Development
- Benefits and compensation management
- Recruitment and hiring
- Payroll administration
- Background checks
- HR policies and procedures
- Training and mentoring
- Onboarding and orientation
- Employee retention
- Payroll coordination
- Training development
- Diversity and inclusion
- Conflict resolution
- Payroll processing
Accomplishments
- Achieved successful organizational transition by introducing Paycom for payroll, recruitment and daily organization tasks.
Certification
- Emotional Intelligence Coaching Certification – Various Providers offering certifications endorsed by professional coaching associations.
- CPR/AED Certification
- First Aid Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
Timeline
HUMAN RESOURCES MANAGER
CORNERSTONES
08.2022 - Current
TRAINING ADMINISTRATOR
EMERGENT BIO-SOLUTIONS
06.2019 - 06.2022
HR GENERALIST
ALLEGIS GROUP
01.2017 - 04.2021
FINANCIAL ACCOUNT MANAGER
AEROTEK
12.2015 - 12.2017
- Emotional Intelligence Coaching Certification – Various Providers offering certifications endorsed by professional coaching associations.
- CPR/AED Certification
- First Aid Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
BACHELOR OF SCIENCE - HUMAN RESOURCE MANAGEMENT
STRAYER UNIVERSITY
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
WALDEN UNIVERSITY
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