Merline Davis
ORLANDO,FL
Summary
Successful Pharmacy Technician bringing [15] years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.1
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician MTM
Community Health Center
Orlando, FL
10.2011 - Current
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Provided education materials about medications to patients upon request.
- Conducted medication therapy management sessions under the guidance of a pharmacist.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Pharmacy Technician
CVS Pharmacy
Orlando, FL
08.2008 - 01.2012
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Received payment from customers and processed credit card transactions when necessary.
Education
High School Diploma -
Oak Ridge High School
Orlando, FLSkills
- Drug Inventory Management
- FDA Compliance
- Supply Restocking
- Insurance Verification
- Medication therapy management
Certification
Pharmacy Technician CPHT
Timeline
Pharmacy Technician MTM
Community Health Center
10.2011 - Current
Pharmacy Technician
CVS Pharmacy
08.2008 - 01.2012
High School Diploma -
Oak Ridge High School
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