Merling Bottino
Davenport
Summary
Results-oriented professional with extensive supervisory experience. Proven ability to lead teams in achieving project goals through effective communication and collaboration, ensuring timely and high-quality outcomes. Committed to fostering a positive work environment that emphasizes empathy and understanding. Expertise in persuasive techniques that motivate team members and stakeholders, driving overall project success.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Restoration Supervisor
SERVPRO
Radford
10.2024 - 11.2024
- Coordinated and executed production processes per schedule while ensuring quality control.
- Managed customer relations to enhance overall satisfaction, monitored through online reviews.
- Communicated clear expectations to restoration technicians and supervised daily activities.
- Documented detailed job files to support services rendered.
Residential Aide/ Security
FAVORITE HEALTHCARE STAFFING
Chicago
12.2023 - 09.2024
- Assisted residents with daily living activities, including bathing, dressing, and grooming.
- Monitored health and well-being of residents, reporting changes to appropriate staff members.
- Administered medications and treatments as directed by healthcare professionals.
- Supported meal preparation and feeding, ensuring proper nutrition for residents.
- Provided emotional support and companionship to enhance resident well-being.
Caseworker
AIM WORLD SERVICES
The Woodlands
10.2022 - 11.2023
- Maintained and filed comprehensive case history reports for accurate record-keeping.
- Conducted client interviews to evaluate situational needs effectively.
- Assessed necessary services and assistance to address client requirements.
- Acted as liaison between clients and social, financial, and legal services.
- Developed action plans aimed at enhancing client well-being.
- Scheduled regular follow-ups to monitor progress and identify additional needs.
Insulation Assistant
Top Maintenance Services LLC
Groves
06.2023 - 10.2023
- Prepared job sites by organizing tools and materials for efficient workflow.
- Assisted with installing insulation materials in residential and commercial buildings.
- Followed safety protocols to maintain a safe working environment at all times.
- Cleaned work areas after project completion to ensure proper sanitation and safety.
- Supported team members by handing tools and materials during installation tasks.
Scaffold Helper
Brock Services
Houston
01.2023 - 09.2023
- Assisted in assembling and disassembling scaffolding structures on construction sites.
- Followed safety protocols and guidelines to minimize risks during scaffold operations.
- Supported skilled workers by delivering tools and materials as needed.
- Inspected scaffolding components for damage or wear before use.
Child Caregiver
SUPREME LABOR
El Paso
07.2021 - 09.2022
- Planned and supervised structured educational group activities to enhance learning experiences.
- Organized and managed mealtimes and snacks, ensuring nutritional selections.
- Coordinated balanced routines incorporating physical activities, rest, and playtime.
- Provided responsible care while upholding all safety standards.
- Maintained a safe, sanitary, and orderly environment for all participants.
- Cultivated professional relationships with parents, children, and staff to foster collaboration.
- Monitored emotional and developmental signs, notifying supervisors and parents promptly.
Unit Leader
Krucial Rapid Response
Lenexa
07.2020 - 06.2021
- Anticipated potential issues by maintaining current knowledge of industry trends.
- Developed innovative strategies to enhance customer satisfaction through improved service delivery methods.
- Managed daily unit operations by overseeing workflow processes, assigning tasks, and monitoring progress.
- Analyzed operational data to identify improvement areas and develop success strategies.
Implemented effective training programs for personnel, resulting in enhanced operational performance.
Education
Ph.D. - Doctor of Social Science (D.S.Sc.): Educational Pl
CIPPSV
Caracas, VE06-2010
Doctor of Education (Ed.D) - Early Childhood Education (AECE)
Grand Marshal of Ayacucho Northeastern University
Barcelona, VE07-2009
Bachelor of Science - Doctor of Education (Ed.D)
Universidad Nacional Experimental Simon Rodriguez
Caracas, VE11-2006
Doctor of Education (Ed.D): - Early Childhood Education (AECE)
IUTIRLA
Lecheria, VE11-1998
Skills
- Effective communication
- Team collaboration
- Active listening
- Performance management
- Leadership and staff management
- Training and mentoring
- Process improvement
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
CPR AND FIRST AID
References
References available upon request.
Timeline
Restoration Supervisor
SERVPRO
10.2024 - 11.2024
Residential Aide/ Security
FAVORITE HEALTHCARE STAFFING
12.2023 - 09.2024
Insulation Assistant
Top Maintenance Services LLC
06.2023 - 10.2023
Scaffold Helper
Brock Services
01.2023 - 09.2023
Caseworker
AIM WORLD SERVICES
10.2022 - 11.2023
Child Caregiver
SUPREME LABOR
07.2021 - 09.2022
Unit Leader
Krucial Rapid Response
07.2020 - 06.2021
Ph.D. - Doctor of Social Science (D.S.Sc.): Educational Pl
CIPPSV
Doctor of Education (Ed.D) - Early Childhood Education (AECE)
Grand Marshal of Ayacucho Northeastern University
Bachelor of Science - Doctor of Education (Ed.D)
Universidad Nacional Experimental Simon Rodriguez
Doctor of Education (Ed.D): - Early Childhood Education (AECE)
IUTIRLA