Merlis Umanzor
Charlotte,NC
Summary
Adept at enhancing operational efficiency and client satisfaction, I leveraged time management and customer service skills at Serene Dental Spa to streamline executive schedules and foster positive client relations. My background spans security to photography, emphasizing meticulous attention to detail and teamwork, significantly improving service delivery and project outcomes.
Overview
7
7
years of professional experience
Work History
Personal Assistant & Caretaker
Serene Dental Spa
01.2022 - 03.2024
- Improved time management of the executive through effective prioritization and organization of tasks.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Security
Allied Universal Security Services
07.2019 - 11.2019
- Enhanced security of parking lot by conducting regular patrols.
- Enhanced security posture by conducting regular code reviews and integrating security best practices.
- Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
- Mentored junior security staff members to develop a strong and skilled information security team within the organization.
Photographer
Classic Photography
03.2019 - 07.2019
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
Photographer
Lifetouch Photography
10.2018 - 11.2018
- Planned and prepared for on-location and studio shoots.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
Barista
Starbucks
03.2017 - 07.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Vance High School
Charlotte, NC06.2015
Skills
Time Management
Multitasking and Organization
Customer Service
Strong Work Ethic
Attention to Detail
Dedicated Team Player
Languages
Spanish
Native or Bilingual
Timeline
Personal Assistant & Caretaker
Serene Dental Spa
01.2022 - 03.2024
Security
Allied Universal Security Services
07.2019 - 11.2019
Photographer
Classic Photography
03.2019 - 07.2019
Photographer
Lifetouch Photography
10.2018 - 11.2018
Barista
Starbucks
03.2017 - 07.2018
High School Diploma -
Vance High School
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