Merlita Felipe
Bellflower,CA
Summary
To secure a part time/full time position to utilize interpersonal and communicative skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Casual Longshoreman
Pacific Maritime Association
11.2004 - Current
- Marine clerking duties entails: updating and verifying container locations in yard
- Verifying containers loading and unloading with master copy from Super Cargo Clerk to and from vessel
- Process outside truckers and assisting with receiving of their containers
- Ensure safety of all Longshoremen working under crane as well as adjacent cranes
- Signal crane operators and drivers
- Lifting, hanging, removing and lowering of steel rods of various lengths and weights (up to 50 pounds each) on cargo containers
- Transport cargo to and from vessel
- Signal drivers to safely drive through cranes.
- Loading/unloading, lashing, stowing and securing international cargo. commodities.
- Team work, knowledge of safe work practices.
Weighmaster
Allied Barton
05.2009 - 07.2013
- Operates a certified scale records delivery, of refinery bulk products and chemicals
- Also responsible for implementation of monthly Emergency Response Plan call out procedures, communications, and notifications to outside response agencies should an emergency arise
- Monitor, records entry, / exit of all distillate and coke trucks
- Responsible for performing shipping and receiving, loading and offloading, and running samples of crude oil on and off trucks
- Run daily samples and enter proper temperature and gravity on product.
- Give approval on when trucks are to load and offload.
- Operated scale to weigh materials and vehicles according to policy.
- Serviced drivers with ticket and BOL generation.
- Loaded and unloaded shipments using safe lifting and equipment practices.
- Weighed and measured refinery materials and updated records with collected data.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
- Collaborated with other departments to ensure accuracy of all measurements.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Managed approximately 30 incoming calls from drivers.
- Email and electronic downloads to corporate and refinery accounting department of daily deliveries.
- Fax daily deliveries to appropriate refinery departments.
Pricing Specialist
TARGET
06.1987 - 08.2005
- Prepares, supervise and participate in work for the team
- Ensure proper distribution of workload and adequate manning for performance in tasks
- Ensure price changes for day are completed in an accurate and timely manner
- Organization and work smart ethics to achieve profitable sales and productivity
- Coordinates and communication with management and department managers
- With changes and workload and assistance if needed
- Makes service calls for store PC systems and equipment problems
- Troubleshoot, resolve and follow up system and equipment failure and problems
- Utilize and generate store reports to plan and organize workload for day
- Managed, trained and instructed team of five people in a wide variety of skills from signing, organizing and prioritizing workload to complete tasks in a timely and efficient manner
- Assist customers and cashiering as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
No Degree - Administration of Justice
Long Beach City College
Long Beach, CAHigh School Diploma -
Long Beach Polytechnic High School
Long Beach, CA06.1985
Skills
- Microsoft Word
- Excel
- Outlook
- Clerical Experience
- Administrative Experience
- Data Entry
- Critical Thinking
- Customer Order Fulfillment
- Customer Satisfaction
- Safety Techniques
- Industry Best Practices
- Equipment Maintenance
- Physical Strength and Stamina
- Materials Handling Safety Training
- Transportation and Logistics
Timeline
Weighmaster
Allied Barton
05.2009 - 07.2013
Casual Longshoreman
Pacific Maritime Association
11.2004 - Current
Pricing Specialist
TARGET
06.1987 - 08.2005
No Degree - Administration of Justice
Long Beach City College
High School Diploma -
Long Beach Polytechnic High School